436 Main St Reviews

Technician was great. Customer service was the worst I have ever seen. Phone number has no option to talk to a real person. The appointment I had showed me the tech was coming 8AM -12PM On a specific date after I had received a new Part for my refrigerator. During the day they kept on moving the appointment to later and later in the day and then all of a sudden I get a text from them that my appointment has been rescheduled to another date. They rescheduled me multiple times and each time after waiting most of the day for the technician again they kept canceling it. I was able to reach them each time this happened. They apologized and gave me a new date, But three times, nobody showed up on those dates. Finally, after almost a month, waiting for my ice machine on the refrigerator to be repaired it was finally done. Never again with Sears home services. I don’t need the aggravation..