779 Delsea Dr N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nikolaos Y
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on May 29, 2025
Naida L
My dryer could not be repaired. It would cost more to repair than to buy a new one. So I will be buying a new dryer.
Customer service response - Thank you for your feedback, Naida. We're sorry to hear about your dryer and hope your new purchase will serve you well.
Sears Home Services on April 21, 2025
cynthia H
Customer service response - Thank you for the 4-star rating, cynthia! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on August 26, 2024
James S
Knowledgeable technician. Great service. Labor too expensive.
Customer service response - Thank you for complimenting our technician's expertise and service quality. We apologize if our labor costs did not meet your expectations and will consider your feedback for the future.
Sears Home Services on June 11, 2024
Roni F
He was very nice, but basically told me that he couldn't fix my washer. So I basically threw money away since you no longer have a store.
Customer service response - We appreciate your feedback regarding our technician's visit and apologize for any inconvenience caused. Thank you for taking the time to leave a review.
Sears Home Services on January 18, 2024
Danielle G
First off I waited all day yesterday for a technician to arrive between 8 am - 5 pm just to find out the appointment needed to be rescheduled because the system indicated the supplies were not available. However, the supplies arrived days earlier to my home. The appointment was scheduled for the very next day with the same 8 am - 5 pm window. I accepted the appointment because I need a working refrigerator. The technician arrived and completed the job within 2 hours. However, he did not clean up behind himself after repairing my refrigerator unit. The technician also tried charging $50 to clear dust from rear of unit that was being repaired. Not sure if the unit even works because I have to wait 24 hours to see if a bottle of water is going to freeze. The technician told me if the water doesn’t freeze call my insurance company to schedule another appointment. It better freeze because I can’t keep wasting an entire day with Sears all day appointments.
Customer service response - We sincerely apologize for the inconvenience you experienced with the rescheduling and the technician not cleaning up. Thank you for your feedback, and we will work to ensure our service improves from here.
Sears Home Services on June 21, 2024
Gianna Z
My refrigerator does not work
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on April 22, 2025
Jacqueline D
Not helpful I wanted my garage doors fixed Not an installation of a garage door opener.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 19, 2024
david O
Customer service response - Hi david, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on July 25, 2024
Josephine R
Such a frustrating experience. My Dryer was more to fix than purchasing a new one, no one would let me talk to a manager, I wasn't able to put the diagnostic fee towards a new machine. I lost $150 AND have to buy a new machine. Never again.
Customer service response - Thank you, Josephine, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on March 20, 2024
