7424 Dodge St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Water Softener Service
The Technician was knowledgeable and efficient. He also explained a few things about the water softener that I was unsure about.
L B, Bellevue, NE
Great service guy!
I love the guys that perform the maintenance, but I hate the scheduling system. I was originally scheduled on a different date and while I was waiting for the guy to show, I got a text that I had been rescheduled. There was no number for me to talk to an actual person at all. I took the day off to be here, only to get a text at 9:20 that I had been rescheduled? At the very least, you could give a phone number in which I could actually talk to a person instead of the automated system.
Richard S, Papillion, NE
Service
Devon was great to work with. Got the washers working for our EVS department in no time.
Shenandoah H, Shenandoah, IA
Service
Excellent service and personable. Got everything fixed and our equipment back up and running.
Shenandoah H, Shenandoah, IA
Great Job Cool person
Devon was straight forward and quick. Honest about what he could and couldn't do. Gave me a few options. And now I'm back to drying clothes. Pleasant guy and demeanor.
Andrew B, Omaha, NE
Repair freezer
Kossivi completed the job. He was also very helpful in emptying the spoiled food and taking to the dumpster. I am a senior citizen with mobility issues
Joyce C, Omaha, NE
Samsung dryer
he was pleasant, got right to work and explained everything before he the work started loved that
Jasper C, Omaha, NE
No customer service
My only complaint is that it is impossible to actually talk to someone unless you are calling to make an appointment for a repair. It is very frustrating thst you csnt get a human when you call and online there were no options that i wanted snd the chat was a joke cause there was only 2 options and i needed something else so i gave up. Because of duch poor customer service i probably wont be calling again for anything. Kevin was great this is no teflection on kevin he was great
Cheryl M, Omaha, NE
Dishwasher
Great guy and very knowledgeable. Very professional and punctual and got my appointment moved up.
Matt C, Omaha, NE
Review
Efficient, easy to work with. Did his job and did it well.
And, Council Blfs, IA
