7424 Dodge St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rick S
My refrigerator had stopped cooling. My home warranty company sent Sears Appliance Repair to look at it. The technician troubleshot it to a bad timing module. It was supposed to take a week for the new module to arrive but it arrived early and the technician came out the next day and replaced it. The refrigerator is back to cooling like new. My only complaint is a very minor one. Their appointment window is 8:00 am to 5:00 pm when most other companies are 4 hour windows. Other than that I'm extremely happy with their service. I highly recommend this company.
Customer service response - Thank you for your detailed review, Rick! We're glad to hear your refrigerator is cooling like new and appreciate your feedback on the appointment window.
Sears Home Services on March 25, 2025
John B
He did a great job on our washer and dryer
Customer service response - Thank you for your review, John! We're happy to hear that your washer and dryer were serviced well.
Sears Home Services on March 20, 2025
K C
Kossivi is smart and kind. He works hard and explains the problem well. His customer service is excellent.
Customer service response - Thank you for your review! We're happy to hear about Kossivi's excellent customer service and clear explanations.
Sears Home Services on March 09, 2025
Karen W
The Tech was knowledgeable,polite, clean, neat,and well spoken. Not a problem to understand what he said. He explained the situation well. I was extremely pleased. He was also neat,tidy and did not track in snow. Sears hit the jackpot with him as an employee.
Customer service response - Thank you for your wonderful review, Karen! We're delighted to hear that our technician provided clear and knowledgeable service.
Sears Home Services on January 26, 2025
fred J
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 26, 2025
Kelly M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 13, 2025
Allan R
Kevin was awesome. Very personable, efficient, professional and skilled in his repair profession. Neat and tidy and left everything clean and in proper working order.
Customer service response - Thank you for your wonderful feedback, Allan! We're thrilled to hear about Kevin's professionalism and efficiency in handling your repair.
Sears Home Services on January 08, 2025
Moonlight O
Great service! Quickly fixed my dryer issue.
Customer service response - Thank you for your review! We're happy to hear that your dryer issue was resolved quickly.
Sears Home Services on November 14, 2024
K S
Kevin deserves a raise. Hard working and professional.
Customer service response - Thank you for your feedback! We're thrilled to hear about Kevin's hard work and professionalism.
Sears Home Services on November 07, 2024
Kurt T
He said he was coming for a gas leak so kind of confused about that but it’s all fixed thank u
Customer service response - Thank you for your review, Kurt. We're glad to hear that the issue was resolved, and we appreciate your understanding.
Sears Home Services on September 21, 2024
