7424 Dodge St Reviews
Read reviews from customers who used our services at 7424 Dodge St
Total reviews
136
Average Rating
3.9/5
Chae P,
Great communication, prompt arrival, friendly service, and informative! Thank you! My fridge and freezer are working again!
Amanda P,
EXCELLENT
Pat D,
Good communication prior to his visit. Good service
Paul B,
Customer service response - Thank you for your feedback, Paul! We're glad to hear you were satisfied with the communication and service.
Sears Home Services on 1775319902545
Laura S,
Customer service response - Thanks for the great rating, Laura! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1769997998342
Short to the point. Can't get parts for clothes washer to fix it so need to replace.
MARIANN D,
Customer service response - Thank you for your review, Mariann! We're glad to hear the service was efficient, though we're sorry to hear about the parts issue.
Sears Home Services on 1760924611964
My technician was fine with the communication from Sears to me. As a customer was crap and having a 8 AM to 5 PM window is unacceptable. They need to have a 4 hour window. Some people do have things they have to do not set it home and wait the whole time and then the person that is coming to fix. Your issue is late as well. Because you, as a company gave him the work order at the last moment.Not happy about your service at all sears
Marion R,
Customer service response - Thank you for your feedback, Marion. We're sorry for the inconvenience with the appointment window and communication, and we appreciate your input as we work to improve our service.
Sears Home Services on 1745192696776
Jolene W,
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1735176562576
Waited all day , but figured out the problem. Cleaned all dryer vents out inside and out. Was polite and efficient. 👍🏻
Mary B,
Customer service response - Thank you for your feedback, Mary. We're glad to hear our technician was polite and efficient in resolving the issue, despite the wait.
Sears Home Services on 1731387052316
Service technician was nice but it seemed his main concern was the deductible and not customer satisfaction.
Jacob E,
Customer service response - Thank you for your feedback, Jacob. We appreciate your comments and will use them to improve our service.
Sears Home Services on 1724567129206