3404 W 13th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer and Dryer
Gerry was very professional and thorough in taking care of my products.
Lori M, Silver Creek, NE
Washer and Dryer
Very thorough. Made sure everything was working correctly before leaving.
Lori M, Silver Creek, NE
Washer repair
Excellent and prompt service. Appreciated the call earlier this morning letting me know he wouldn't be here till 1 so I could do other things and not sit waiting!
Linda K, Grand Island, NE
Awesome
Gerry, did an excellent job!! Polite, and nice to the job at hand, took time to make everything work before he left, and ask me if I had any questions for him!!
Leslie A, Grand Island, NE
Dryer & dishwasher
Very nice & talk to me about what he did and what we could look for and a tips to do.
Steve E, Holdrege, NE
Don't know what this is, but had to put something to submit
Dalton was very courteous and did a good job The only problem I had was with the whole process of getting my repair taken care of. I filed this claim on September 11 and it took four cancelled appointments to finally get it fixed. There is no way to communicate with a real person and very frustrating when you can't get an explanation of why it's taking so long to get the repair done. I would suggest having a real person answer your phone!!
Barb R, Monroe, NE
Great service
Dalton was very friendly and knowledgeable. Very polite young man.
Lisa O, Albion, NE
Broken washing machine
Very good experience. Parts were ordered and received. Gerry was here on time today and had my washer working . Very knowledgeable.
Linda K, Grand Island, NE
Gerry is great!
We were pleased our technician was Gerry as he's been here before. Very professional and helpful!
Rachelle B, Kearney, NE
gas range
the technician was great, I have no complaints with him. But when I scheduled this appt. I said I could not be there until after 3. he came shortly after 11:00 so I had to change all my commitments, he did say he would try to rearrange his schedule which would have taken him miles out of his way. This is your scheduler's fault.
Deborah W, Johnson Lake, NE
