2700 State St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Alan L
William again performed the Samsung ice-maker repair quickly and professionally. With no fault of his, the original (and current) design of this device is badly flawed and I'm sure we'll be seeing William again...and again... and again, in the future. Regrettably the fridge manufacturer seems to have no desire to engineer a proper fix for this device. Not a laudable feature of the Samsung company.
Customer service response - Thank you for your feedback, Alan! We're glad to hear that William provided quick and professional service, and we appreciate your understanding regarding the design issues.
Sears Home Services on July 22, 2025
John D
The technician was very helpful and courteous. Very professional and honest.
Customer service response - Thank you for your positive feedback, John! We're glad to hear you appreciated the helpful, courteous, and professional service.
Sears Home Services on July 16, 2025
Mary F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 16, 2025
Ryan E
He did a great job.
Customer service response - Thank you for your positive feedback, Ryan! We're glad to hear you were pleased with the job done.
Sears Home Services on June 29, 2025
David S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 25, 2025