815 E Innes St Reviews
Showing most recent reviews from verified customers of Sears Home Services
susan C
Super nice guy, very polite and knowledgable. Knew what the problem was from my description, however he still checked behind me, and fixed the problem.
Customer service response - Thank you for your kind words and for highlighting the thoroughness and expertise of our team. We're happy we could fix your problem efficiently!
Sears Home Services on June 27, 2024
Kathy R
ERIC REPAIRED MY WHIRLPOOL OVEN. He is highly professional, polite and knowledgeable of his trade. So glad you have folks like him working on the Sears Home Warranty team. I WISH THE APPOINTMENT TIME WAS MORR PRECISE BY SEARS SCHEDULERS
Customer service response - Thank you for sharing your experience. We apologize for the scheduling inconvenience and are working to improve this aspect, but we're glad Eric was able to resolve your issue.
Sears Home Services on June 23, 2024
Marilyn F
Customer service response - A big thank you, Marilyn, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on April 21, 2024
Patricia J
Rodney was nice, respectful and know what he was doing. Very thankful to him.
Customer service response - Thank you for taking the time to leave a review! We are pleased to hear that Rodney provided excellent service and was knowledgeable. We appreciate your feedback and thank you for choosing our appliance repair service.
Sears Home Services on January 31, 2024
Angela M
He was punctual, professional, and knowledgeable.
Customer service response - Thank you for taking the time to share your experience with Sears Appliance Repair. We appreciate your positive feedback and are glad to hear that our technician was punctual, professional, and knowledgeable. Thank you for choosing our service.
Sears Home Services on February 09, 2024
Mike O
Patrick R
Pat W
Ted S
Knowledgeable and friendly
phyllis (
Customer service response - Hi phyllis, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on September 02, 2024