8701 Six Forks Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Clinton A
Customer service response - A big thank you, Clinton, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 25, 2024
Reginald F
The tech. was great and kind
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on June 23, 2024
Jennifer K
My technician Phil was great. He called ahead and was quick as finding the problem and fixing it. On the other hand making the appointment and talking with Sears on the phone was a nightmare and their customer service was less than mediocre.
Customer service response - Thank you for acknowledging Phil's excellent service; we're proud of his efficiency and skill. We apologize for your frustrating experience with our phone service and are committed to improving our customer interactions.
Sears Home Services on June 23, 2024
Craig P
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 20, 2024
De'Von C
Very knowledgeable and great service
Customer service response - Thank you for recognizing our expertise and quality of service. We're thrilled you had a positive experience!
Sears Home Services on June 20, 2024
Gruvlow
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 16, 2024
crosen88
Dmitri was very courteous and knowledgeable. Much appreciate his professionalism and fast service for our refrigerator. Highly recommended!
Customer service response - We're thrilled to hear Dmitri provided you with such excellent service for your refrigerator! Thank you for recommending us.
Sears Home Services on June 13, 2024
Gregory O
Professional service
Customer service response - Thank you for recognizing our professionalism. We're glad we could meet your expectations!
Sears Home Services on June 13, 2024
Jaleh N
Terence was extreamly knowledgeable & caring. We were his last appointment on Friday. It is hard to believe that he showed up a few minutes before 5pm. Thats amazing, and we are very thankful to him.
Customer service response - We're thrilled to hear Terence made your experience positive and thank you for taking the time to appreciate his dedication. Your feedback is greatly valued.
Sears Home Services on June 11, 2024
Bob W
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 03, 2024
