7330 Old Wake Forest Rd Reviews

Read reviews from customers who used our services at 7330 Old Wake Forest Rd


Total reviews

549


Average Rating

4.2/5

July 24, 2025
Overall rating

The repairman was efficient and fixed my dryer in great time. I appreciate his work. Thank you for coming!!

Cheryl S,

Customer service response - Thank you for your feedback, Cheryl! We're happy to hear our repairman was efficient and fixed your dryer promptly.

Sears Home Services on 1753406007683

July 23, 2025
Overall rating

Tech was informative and knowledgeable of his craft. Thank you for sending him

Monty M,

Customer service response - Thank you for your feedback, Monty! We're happy to hear our tech was informative and knowledgeable.

Sears Home Services on 1753229009802

July 21, 2025
Overall rating

Paul was pleasant and very dedicated to completing the installation of the part.

Jacqueline M,

Customer service response - Thank you for your feedback, Jacqueline! We're happy to hear Paul was pleasant and dedicated to completing the installation.

Sears Home Services on 1753141285772

May 28, 2026
Overall rating

The technician took his time to checkout everything in order to see if he could find any issue with the washer. When he was done he explained what was going on ordered the part then returned to complete the repair.

Edward P,

Customer service response - Thank you for your feedback, Edward! We're happy to hear our technician took the time to thoroughly check your washer and explain the potential issue.

Sears Home Services on 1753056931166

July 17, 2025
Overall rating

Technician was very professional and gave me great information on what had to be done with my system made sure he walked me through every step showed me all the pictures of it and called it into my warranty company for further services excellent service man

Donald H,

Customer service response - Thank you for your feedback, Donald! We're happy to hear our technician was professional, informative, and provided excellent service.

Sears Home Services on 1752807590957

July 17, 2025
Overall rating

After having a horrible experience with 1st technician, Zach and him screaming and throwing tools and also causing a leak in our unit, I was very pleased with the new tech, Angelo. He was very knowledgeable and got the job done after having to correct issues left behind. I'd suggest that Zach be investigated. He was very out of it during his visit to mu home and didn't complete the job and left a mess. We felt very uncomfortable and dissatisfied with hus service. I recommend Angelo for jobs to get done and his service and communication to the project was unmatched.

Necolle W,

Customer service response - Thank you for your feedback, Necolle! We're happy to hear Angelo provided knowledgeable and effective service. We apologize for your previous experience and appreciate your recommendation.

Sears Home Services on 1752808288056

October 08, 2025
Overall rating

I appreciate having a HVAC heat and cooling check service. This preventative maintenance is much needed. Angelo is a good and knowledgeable technician who was very thorough. We hope to work with Angelo for this service again in the future.

Cynthia E,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1752808630194

July 16, 2025
Overall rating

The technician was friendly, courteous and knowledgeable. Even though our appliance can no longer be repaired, the technician made this a good experience.

Joanie R,

Customer service response - Thank you for your feedback, Joanie! We're happy to hear our technician was friendly, courteous, and knowledgeable, making your experience a positive one despite the circumstances.

Sears Home Services on 1752716213073

July 14, 2025
Overall rating

The technician (John) quickly identified and resolved the issue and answered all of my follow-up questions

Jeremy S,

Customer service response - Thank you for your feedback, Jeremy & Jessyca! We're happy to hear John quickly identified and resolved the issue and answered all your questions.

Sears Home Services on 1752454399753

July 11, 2025
Overall rating

Jonathan is friendly, knowledgeable and repaired our dryer quickly. Overall great experience.

Larry B,

Customer service response - Thank you for your feedback, Larry! We're happy to hear Jonathan was friendly, knowledgeable, and repaired your dryer quickly.

Sears Home Services on 1752194484184

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