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7330 Old Wake Forest Rd Reviews
Read reviews from customers who used our services at 7330 Old Wake Forest Rd
Total reviews
549
Average Rating
4.2/5
Mr.Jenkins tried all he could to restore my 15 year old Kenmore. He communicated each step clearly and answered all questions. Great customer service!
C M,
Customer service response - Thank you for taking the time to leave a review about your experience with our Sears appliance repair. We appreciate your kind words and are glad to hear that our technician, Mr. Jenkins, provided you with great customer service and clear communication throughout the process.
Sears Home Services on 1706237310857
The service tech was great and fixed my washer in a short time. I had to wait 7 days after my call for the service tech to visit. I know that I live in the woods but is there a way for you shorten the wait?
Thomas P,
We had a courteous and professional technician who solved our problem quickly. Five stars for sure.
Ismael O,
The service provider arrived in a timely manner. He informed me of what he would be doing in order to service my washer and dryer. After the he was finished working, he went over what I could do to make my system run smoothly and reviewed the billing info.
Nicole L,
The repair man showed up on time, gave us a call early to confirm he would be at our home by noon. He quickly diagnosed the problem, which was a water pump failure on our Maytag washer. He replaced it and explained what was done to fix the problem. The gentleman was pleasant and dressed very nicely. He was very professional in our dealings with us and I believe he represented Sears very well.
Neal S,
Jennifer T,
excellent,repairman was topnotch
Gregory B,
Continuing problem with freezer drawer, new rails installed for the second time - hope it works!
Bernie W,
The technician gave excellent service. He was very pleasant and I will say, He knew his job, "what to do to correct the matter". Thank you.
Wanda M,
Dryer went out on Tuesday. I was able to schedule appt on Wednesday. Tech showed up as promised and kept me appraised of his schedule during the day. He was knowledgeable and efficient and had the dryer up and running in an hour. I was particularly pleased he had replacement part on his truck. Good experience. Would definitely call Sears again.
Bill Z,
