7330 Old Wake Forest Rd Reviews

Read reviews from customers who used our services at 7330 Old Wake Forest Rd


Total reviews

549


Average Rating

4.2/5

March 28, 2020
Overall rating

Dave D,

April 10, 2020
Overall rating

It took 5 trips to repair our dishwasher. The first trip yielded no repair as there was no part on the truck. The second trip - the wrong part was shipped. The third trip did not resolve the issue as another part was needed. The fourth trip replaced the part but the unit still not working. The last trip, Sam did a reset and it began to work. Six weeks, 5 trips $300. All your technicians were polite and easy to communicate with.

Ray L,

November 03, 2022
Overall rating

Service Repairman was very knowledgable

Karen W,

Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on 1671019200000

June 19, 2020
Overall rating

Sharon B,

July 11, 2020
Overall rating

Charles O,

September 28, 2022
Overall rating

This visit was the last of my contractual preventative maintenance annual visits for the washer and dryer I purchased. Each year, I have learned more from the service providers who checked to determine if repairs were needed and who provided cleaning and other preventive maintenance. The price for this service beyond the initial purchase price was well worth the cost. However, I will not renew this annual service. Thanks.

Vinetta B,

Customer service response - We are so glad to hear that your technician was excellent during your service experience. We greatly appreciate your feedback. Thank you for choosing Sears!

Sears Home Services on 1671019200000

December 21, 2023
Overall rating

AFTER REPLACING THE ICE MAKER I HAVE ICE AND FREEZING THE FREEZER.I STILL DON:T HAVE ICE

Clyde S,

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on 1671019200000

December 28, 2021
Overall rating

Mark was awesome! He was so professional, helpful, tidy and knowledgeable. We are so grateful to have our dryer back! Thank you all so much :)

Elizabeth A,

Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on 1671019200000

January 24, 2016
Overall rating

Excellent repair service, once more

Augie R,

March 10, 2022
Overall rating

miranda C,

Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

Sears Home Services on 1671019200000

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