7330 Old Wake Forest Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
A.S. S
Sears has excellent riding lawnmower repair service in the N Raleigh/Wake Forest area. The drive belt broke on my craftsman mower on a Sunday afternoon and it was fixed first thing Wednesday - that's fast service! The technician who works on mowers in the Wake Forest area is prompt (usually early) and quick with the work.
Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on December 14, 2022
Patricia D
Our refrigerator freeze was getting ice in the bottom. Our serviceman, Gregory, came to repair it. He was on time, very knowledgeable and very nice. He treated us as people not just doing his job for a paycheck. That was greatly appreciated. In my opinion Gregory deserves a raise in pay.
Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on December 14, 2022
Prophet S
had a good experience today unlike previous tech that came out, did a good job of fixing my issue and explaining the process
Customer service response - Thank you Leonard, for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on December 14, 2022
Marvin F
Had a broken latch on my microwave preventing it from locking and being used. Tech came and fixed it quickly.
Customer service response - Thank you Marvin Franklinfor your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on December 14, 2022
bryant A
* Thank you so much! You're so amazing in your knowledge of my appliances
Steve S
Sears repair guy called before coming; he arrived promptly, driving in a company van. The dryer had stopped heating, and is quite old, like 29 years. He was able to disassemble and diagnose the problem quickly. I was disappointed that the parts for repair are no longer available. Given secondary issues that he identified, we opted to not fix the machine; and have since purchased another new dryer. Not the first time we have called on Sears for appliance repair; always feel like we get good service and a fair price.
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on February 14, 2023
Frank J
Daniel did a great job!!!....professional! A++++
Customer service response - Thank you {{Frank}}for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on February 14, 2023
Fred
Great service and people I trust. Steven V. was the best you could know in your home.
saloua S
I requested a service for my broken washing machine, technician came as scheduled, I kept getting updated on my phone, he was very honest and patient, we ended up loosing diagnosis money since we decided not to fix it and buy a new one $800 was the quote to fix the washer 🤯… I will call them again if I need any repair
Becky M
I requested service online at 8:30 pm. The service repairman (Jonathan) arrived at 10 am the next morning. He replaced the heating element in the dryer and cleaned it. He was finished in less than an hour. He made these seniors happy!
