7330 Old Wake Forest Rd Reviews

Read reviews from customers who used our services at 7330 Old Wake Forest Rd


Total reviews

549


Average Rating

4.2/5

February 14, 2023
Overall rating

Great service and people I trust. Steven V. was the best you could know in your home.

Fred,

February 20, 2023
Overall rating

I requested a service for my broken washing machine, technician came as scheduled, I kept getting updated on my phone, he was very honest and patient, we ended up loosing diagnosis money since we decided not to fix it and buy a new one $800 was the quote to fix the washer 🤯… I will call them again if I need any repair

saloua S,

March 03, 2023
Overall rating

I requested service online at 8:30 pm. The service repairman (Jonathan) arrived at 10 am the next morning. He replaced the heating element in the dryer and cleaned it. He was finished in less than an hour. He made these seniors happy!

Becky M,

May 27, 2023
Overall rating

Always professional and knowledge!!

Tina B,

June 28, 2023
Overall rating

Called on Thurs. Dimitri was here fri morning. Our refrig was out. He fixed it. Was knowledgeable, courteous, fast,polite and friendly. Even sold us warranty. I had called 6 other places and it was going to take over a week for them to even come. Then I thought of all the appliances I had purchased from sears over the years and what good service I had had. So I looked them up and the magic began. Thank you for living up to my memories.

LindaBennie W,

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Services on 1689336000000

July 28, 2023
Overall rating

The technician came the next day morning. He did a good check on our dryer, answer all my questions and give good recommendations.

Livia P,

Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on 1692014400000

July 31, 2023
Overall rating

Lyna W,

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on 1692014400000

August 04, 2023
Overall rating

Philip diagnosed and repaired a defective fan switch in my stove top. He explained the process and showed me what was going on, both in the diagnosis and the repair phases. Ask for Phillip if you need someone who knows what they’re doing. He’s knows a thing or two, because he’s seen a thing or two. #thumbsup

Michael E,

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on 1692014400000

August 10, 2023
Overall rating

I had a service scheduled through my home warranty company American Home Shield (AHS). The technician arrived promptly and diagnosed the issue, which required a replacement part. He then ordered the replacement part needed, which was delivered directly to my home within about a week. I then easily able to scheduled the return visit online to complete the repair. When the new technician arrived, he worked quickly to install the replacement part to repair my dryer. He was kind and courteous. It was easy, stress free, professional service.

Teenecia W,

Customer service response - Thank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future.

Sears Home Services on 1692014400000

August 12, 2023
Overall rating

Daniel was very professional and knowledgeable. He gave me great advice for increasing longevity of my appliance which I greatly appreciate. I will definitely call him again for any problems.

Cato D,

Customer service response - Thank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future.

Sears Home Services on 1692014400000

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