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802-552-4364
7330 Old Wake Forest Rd Reviews
Read reviews from customers who used our services at 7330 Old Wake Forest Rd
Total reviews
549
Average Rating
4.2/5
Alicia W,
Sears is gone. Remaining appliance inventory is being liquidated by a company called "more for less." Example: NEW Whirlpool and other clothes washers starting price of $275. Price seems fair, but you don't get the famous Sears warranty... and this place only fixes what it (the liquidator company) sells, not appliances that you bought from Sears,and not appliances you bought from anywhere else.
Joe_s U,
Customer service response - We apologize for any confusion, Joe. Thank you for your feedback, and please contact us directly if you need assistance with appliance repairs.
Sears Home Services on 1771288500052
John was supposed to fix the burner in my counter top range. It doesn't click or let you know when you have reached another level of temperature.. I would like for the burner/knob to still indicate that please. I did not use the burner until yesterday/Sunday morning.
SHARON B,
Customer service response - We apologize for the issue with your burner, Sharon. Thank you for your feedback, and we recommend contacting us directly to address this matter.
Sears Home Services on 1768880759197
To repair dryer = $600+ when looking at parts and labor. Technician was super friendly and very nice. Didn’t repair dryer since the cost was greater than a new dryer. Still had to pay service fee but that was expected.
Kyle F,
Customer service response - We're glad to hear the technician was friendly, Kyle. We understand your concern about the repair cost and appreciate your feedback.
Sears Home Services on 1762819836793
Louie T,
Customer service response - Thanks for the rating, Louie! If you have time, please leave a comment to let us know what went well. Your feedback is invaluable to us!
Sears Home Services on 1747185167499
Tony N,
Customer service response - Thanks for the rating, Tony! If you have time, please leave a comment to let us know what went well. Your feedback is invaluable to us!
Sears Home Services on 1722490483759
He was timely, And extremely knowledgeable, but basically just told me to unplug my fridge. I definitely think there could’ve been some more troubleshooting over the phone before having to have spent $100 to be told to just unplug
Candice M,
Customer service response - We appreciate your feedback and apologize for any inconvenience. Thank you for highlighting the technician's timeliness and knowledge, we will ensure to improve our troubleshooting process for better customer satisfaction.
Sears Home Services on 1709779684338
Patricia B,
Customer service response - Thank you, Patricia B, for taking the time to provide us with your rating . We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message, thank you
Sears Home Services on 1611670607854
Long and painful. However after 12 visits it was finally repaired!
Floyd S,
We diagnosed our refrigerator problem on you web site. You sent us the appropriate part. The repair person was very cooperative and competent and he installed the part. But your bill for this service was inappropriate. You charged $115 for a "problem diagnosis" when none was necessary. A fee for the repair visit and a fee for the part should have been the appropriate charge. I will not use your service again.
Karen P,
