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7330 Old Wake Forest Rd Reviews
Read reviews from customers who used our services at 7330 Old Wake Forest Rd
Total reviews
549
Average Rating
4.2/5
To repair dryer = $600+ when looking at parts and labor. Technician was super friendly and very nice. Didn’t repair dryer since the cost was greater than a new dryer. Still had to pay service fee but that was expected.
Kyle F,
Customer service response - We're glad to hear the technician was friendly, Kyle. We understand your concern about the repair cost and appreciate your feedback.
Sears Home Services on 1762819836793
Louie T,
Customer service response - Thanks for the rating, Louie! If you have time, please leave a comment to let us know what went well. Your feedback is invaluable to us!
Sears Home Services on 1747185167499
Tony N,
Customer service response - Thanks for the rating, Tony! If you have time, please leave a comment to let us know what went well. Your feedback is invaluable to us!
Sears Home Services on 1722490483759
He was timely, And extremely knowledgeable, but basically just told me to unplug my fridge. I definitely think there could’ve been some more troubleshooting over the phone before having to have spent $100 to be told to just unplug
Candice M,
Customer service response - We appreciate your feedback and apologize for any inconvenience. Thank you for highlighting the technician's timeliness and knowledge, we will ensure to improve our troubleshooting process for better customer satisfaction.
Sears Home Services on 1709779684338
Patricia B,
Customer service response - Thank you, Patricia B, for taking the time to provide us with your rating . We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message, thank you
Sears Home Services on 1611670607854
Long and painful. However after 12 visits it was finally repaired!
Floyd S,
We diagnosed our refrigerator problem on you web site. You sent us the appropriate part. The repair person was very cooperative and competent and he installed the part. But your bill for this service was inappropriate. You charged $115 for a "problem diagnosis" when none was necessary. A fee for the repair visit and a fee for the part should have been the appropriate charge. I will not use your service again.
Karen P,
First time I tried the tractor after the "tune up", smoke and oil was blowing everywhere. I called customer support, and all the representative could do was tell me to read what the problem was from the manual, which was the the technician overfilled the oil. From the amount of smoke and oil, there must have been an extra gallon in there
David C,
Our serviceman was very good. Unfortunately our induction range simply did not work as efficiently as when it was new a year ago. It would boil 1 cup of water in 44 seconds. Even with the new part it takes 76 seconds.
Patrick S,
Technician was on time, professional and an excellent trouble shooter. Exceeded expectation.
Tony H,
Customer service response - Hi there Tony! We are so happy to hear that you found your technician to be timely, profession, and an excellent troubleshooter. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears! ^ AB
Sears Home Services on 1513252800000
