7330 Old Wake Forest Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Randy B
Dimitri was a great technician
Customer service response - Thank you for your feedback, Randy! We're delighted to hear that Dimitri provided great service.
Sears Home Services on December 25, 2024
Kelly Z
Our technician was polite, knowledgeable, and efficient. Great work!
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 23, 2024
Loran B
Mike was very professional, on time, and did the work quickly accurately educated me about what was going on and just made it all a very smooth process. I am very happy with the service and I will be using them again.
Customer service response - Thank you for your positive feedback, Loran! We're delighted to hear that Mike provided a professional and smooth service experience.
Sears Home Services on December 19, 2024
Jodi S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 19, 2024
Patricia D
Explained details of the appliance problems. Courteous. On time.
Customer service response - Thank you for your positive feedback, Patricia! We're delighted to hear our technician was courteous, punctual, and thorough in explaining the appliance issues.
Sears Home Services on December 19, 2024
Bertha W
Philip is a great technician
Customer service response - Thank you for your feedback, Bertha! We're delighted to hear that Philip provided great service.
Sears Home Services on December 12, 2024
BetteOne R
I miss my Sears in Durham, NC. Come back, please....
Customer service response - Thank you for your feedback, BetteOne! We appreciate your support and miss serving the Durham community too.
Sears Home Services on December 12, 2024
Delores M
I was glad to see this Sear's technician because he fixed my washing machine before so I knew I was in good hands.
Customer service response - Thank you for your positive feedback, Delores! We're delighted to hear you felt confident in our technician's ability to fix your washing machine again.
Sears Home Services on December 01, 2024
seth B
Successfully fixed our heat and it’s tight down there. Thank you!
Customer service response - Thank you for your positive feedback, Seth! We're delighted to hear our technician successfully fixed your heat despite the tight space.
Sears Home Services on December 01, 2024
Tammy P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 26, 2024