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802-552-4364
7330 Old Wake Forest Rd Reviews
Read reviews from customers who used our services at 7330 Old Wake Forest Rd
Total reviews
569
Average Rating
4.3/5
The only negative I have is that I got a message when the tech would come out without aksing me if that was a good day, then it gave a spread time of 8a to5p which is horrible. I could not speak with a human at Sears either. HOWEVER i did get an email this morning saying the tech would arrive around 3:30 ish. He called me and told me he was on the way and was very professional and couteous. I was very happy with the service.
Jacqueline J,
Customer service response - We apologize for the inconvenience regarding the scheduling communication and are working on improving that. Thank you for acknowledging the professionalism of our technician and for your feedback.
Sears Home Services on 1718337892707
Hilary R,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1718330372873
Very knowledgeable, respectable and kind.
Gloria B,
Customer service response - Thank you for your kind words; we strive to offer knowledgeable and respectful service to all our clients.
Sears Home Services on 1718264425391
My service tech did and outstanding job diagnose my refrigerator. Keep up the good work
Kareem M,
Customer service response - Thank you for taking the time to share your positive experience. We're thrilled to hear our technician did an outstanding job with your refrigerator.
Sears Home Services on 1718268147630
Miroslaw B,
Customer service response - Thank you so much for the fantastic 5-star rating, Miroslaw! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1718263445861
My technician was great and very polite and very knowledgeable
Kalli K,
Customer service response - Thank you for sharing your positive experience; we're glad to hear our technician provided excellent service. We look forward to serving you again!
Sears Home Services on 1717394288168
I appreciate the technician and his explanation of the issue.
Calvin M,
Customer service response - Thank you for your kind words; we're thrilled to hear you valued the technician's explanation. Your feedback is greatly appreciated.
Sears Home Services on 1716882237688
The technical was on time and did a great job.
Joette N,
Customer service response - Thank you for your feedback; we're pleased to hear about your positive experience with our technician's punctuality and performance.
Sears Home Services on 1716876914034
Repairman was timely & took care of issue with air handler. Explained what was happening and fixed it.
Katherine C,
Customer service response - Thank you for your positive review! We're glad our technician could resolve the issue with your air handler efficiently and keep you informed throughout the process.
Sears Home Services on 1716439471240
bing A,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1716254400789
