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7330 Old Wake Forest Rd Reviews
Read reviews from customers who used our services at 7330 Old Wake Forest Rd
Total reviews
549
Average Rating
4.2/5
Explained everything very well. Great customer service.
Sonya G,
Customer service response - Thank you for your kind review! We're delighted to hear you were satisfied with our service and clear explanations.
Sears Home Services on 1719284166420
Dishwasher was repaired. Working fine.
Christina M,
Customer service response - We apologize for the lack of communication regarding the service date change and are glad to hear your washing machine is running smoothly now. Thank you for your feedback, it helps us serve you better.
Sears Home Services on 1719284478999
Nmah A,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1719197288107
Glenn W,
Customer service response - A big thank you, Glenn, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719197739816
Very helpful explaining concerns with freezer. Advised us that warranty company would. Contact us with offer. Would use services again.
Judith V,
Customer service response - Thank you for your kind words! We're glad we could assist with your freezer concerns and look forward to serving you again in the future.
Sears Home Services on 1718864372546
Thank you for going above and beyond to make sure the service was completed today. There were a few hiccups with scheduling after the part came in, but rhe matter was quickly resolved. I would furthermore like to thank our technician Daniel. You is always so knowledgeable and takes the time to do the job correctly. He resolved the issue with the damaged part that was shipped and took it upon himself to make sure the service was completed same day. He has cone to our home for service calls on more than one occassion and we appreciate you. Thank you again.
Latasha Y,
Customer service response - We're so glad to hear about your positive experience and appreciate your understanding with the scheduling hiccups. A big thank you for recognizing Daniel's hard work and dedication.
Sears Home Services on 1718675841345
Douglas C,
Customer service response - A big thank you, Douglas, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718677446210
The only negative I have is that I got a message when the tech would come out without aksing me if that was a good day, then it gave a spread time of 8a to5p which is horrible. I could not speak with a human at Sears either. HOWEVER i did get an email this morning saying the tech would arrive around 3:30 ish. He called me and told me he was on the way and was very professional and couteous. I was very happy with the service.
Jacqueline J,
Customer service response - We apologize for the inconvenience regarding the scheduling communication and are working on improving that. Thank you for acknowledging the professionalism of our technician and for your feedback.
Sears Home Services on 1718337892707
Hilary R,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1718330372873
Very knowledgeable, respectable and kind.
Gloria B,
Customer service response - Thank you for your kind words; we strive to offer knowledgeable and respectful service to all our clients.
Sears Home Services on 1718264425391
