7330 Old Wake Forest Rd Reviews

Read reviews from customers who used our services at 7330 Old Wake Forest Rd


Total reviews

549


Average Rating

4.2/5

November 16, 2022
Overall rating

Had a broken latch on my microwave preventing it from locking and being used. Tech came and fixed it quickly.

Marvin F,

Customer service response - Thank you Marvin Franklinfor your 5-star rating! We thank you for your business and look forward to serving you again in the future.

Sears Home Services on 1671019200000

December 21, 2023
Overall rating

* Thank you so much! You're so amazing in your knowledge of my appliances

bryant A,

January 17, 2023
Overall rating

Sears repair guy called before coming; he arrived promptly, driving in a company van. The dryer had stopped heating, and is quite old, like 29 years. He was able to disassemble and diagnose the problem quickly. I was disappointed that the parts for repair are no longer available. Given secondary issues that he identified, we opted to not fix the machine; and have since purchased another new dryer. Not the first time we have called on Sears for appliance repair; always feel like we get good service and a fair price.

Steve S,

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on 1676376000000

January 17, 2024
Overall rating

Daniel did a great job!!!....professional! A++++

Frank J,

Customer service response - Thank you {{Frank}}for your 5-star rating! We thank you for your business and look forward to serving you again in the future.

Sears Home Services on 1676376000000

February 14, 2023
Overall rating

Great service and people I trust. Steven V. was the best you could know in your home.

Fred,

February 20, 2023
Overall rating

I requested a service for my broken washing machine, technician came as scheduled, I kept getting updated on my phone, he was very honest and patient, we ended up loosing diagnosis money since we decided not to fix it and buy a new one $800 was the quote to fix the washer 🤯… I will call them again if I need any repair

saloua S,

March 03, 2023
Overall rating

I requested service online at 8:30 pm. The service repairman (Jonathan) arrived at 10 am the next morning. He replaced the heating element in the dryer and cleaned it. He was finished in less than an hour. He made these seniors happy!

Becky M,

May 27, 2023
Overall rating

Always professional and knowledge!!

Tina B,

June 28, 2023
Overall rating

Called on Thurs. Dimitri was here fri morning. Our refrig was out. He fixed it. Was knowledgeable, courteous, fast,polite and friendly. Even sold us warranty. I had called 6 other places and it was going to take over a week for them to even come. Then I thought of all the appliances I had purchased from sears over the years and what good service I had had. So I looked them up and the magic began. Thank you for living up to my memories.

LindaBennie W,

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Services on 1689336000000

July 28, 2023
Overall rating

The technician came the next day morning. He did a good check on our dryer, answer all my questions and give good recommendations.

Livia P,

Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on 1692014400000

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