7330 Old Wake Forest Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tina B
Always professional and knowledge!!
LindaBennie W
Called on Thurs. Dimitri was here fri morning. Our refrig was out. He fixed it. Was knowledgeable, courteous, fast,polite and friendly. Even sold us warranty. I had called 6 other places and it was going to take over a week for them to even come. Then I thought of all the appliances I had purchased from sears over the years and what good service I had had. So I looked them up and the magic began. Thank you for living up to my memories.
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on July 14, 2023
Livia P
The technician came the next day morning. He did a good check on our dryer, answer all my questions and give good recommendations.
Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on August 14, 2023
Lyna W
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on August 14, 2023
Michael E
Philip diagnosed and repaired a defective fan switch in my stove top. He explained the process and showed me what was going on, both in the diagnosis and the repair phases. Ask for Phillip if you need someone who knows what they’re doing. He’s knows a thing or two, because he’s seen a thing or two. #thumbsup
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on August 14, 2023
Teenecia W
I had a service scheduled through my home warranty company American Home Shield (AHS). The technician arrived promptly and diagnosed the issue, which required a replacement part. He then ordered the replacement part needed, which was delivered directly to my home within about a week. I then easily able to scheduled the return visit online to complete the repair. When the new technician arrived, he worked quickly to install the replacement part to repair my dryer. He was kind and courteous. It was easy, stress free, professional service.
Customer service response - Thank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on August 14, 2023
Cato D
Daniel was very professional and knowledgeable. He gave me great advice for increasing longevity of my appliance which I greatly appreciate. I will definitely call him again for any problems.
Customer service response - Thank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on August 14, 2023
Curtis P
prompt and professional
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on September 14, 2023
Michael L
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on October 14, 2023
michael A
