7330 Old Wake Forest Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Joseph M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 04, 2025
Angela T
My tech Mr. Willie was amazing! He had to correct a Junior tech mistake and messed up. But he worked on it until he figured out what the mistake was and then he fixed the problem. I appreciate him so much for staying and giving us some cool air for these hot summer days that are on the way in addition, he called us to check on us to make sure we still had AC. Whenever I get service from my choice Home Warranty I’m requested Mr. Willie!
Customer service response - Thank you for your feedback, Angela! We're happy to hear Mr. Willie was amazing and resolved the issue, ensuring you have cool air for the summer.
Sears Home Services on May 01, 2025
Thomas C
Very personable technician, friendly and thorough.
Customer service response - Thank you for your feedback, Thomas! We're happy to hear you found our technician personable, friendly, and thorough.
Sears Home Services on April 29, 2025
Susan M
Experienced, efficient, professional, timely. Rated 5 for expertise
Customer service response - Thank you for your feedback, Susan! We're happy to hear you found our service experienced, efficient, professional, and timely.
Sears Home Services on April 27, 2025
Laura J
Jonathan was very patient and immediately identified the issue
Customer service response - Thank you for your feedback, Laura! We're happy to hear that Jonathan was patient and quickly identified the issue.
Sears Home Services on April 21, 2025
Elizabeth H
Amazing. Fixed my washer in under an hour. Had the parts. So easy.
Customer service response - Thank you for your feedback, Elizabeth! We're happy to hear your washer was fixed quickly and easily.
Sears Home Services on April 21, 2025
Willie S
He was very knowledgeable and tried very hard to fix my refrigerator.
Customer service response - Thank you for your feedback, Willie Mae! We're happy to hear our technician was knowledgeable and made a great effort to fix your refrigerator.
Sears Home Services on April 20, 2025
Bertram Y
Very pleasant technician. Appears to have good troubling shooting skills. I would request Zack for any future repairs
Customer service response - Thank you for your feedback, Bertram! We're delighted to hear you found our technician pleasant and skilled, and we look forward to assisting you with future repairs.
Sears Home Services on April 16, 2025
Robin C
Tech was great...but if I provided stove model.. why did the tech not have the part. When I first made the appointment the service charge said $120 ...come to find out it was $129. I will never call for service from you again!!!!
Customer service response - Thank you for your feedback, Robin. We're happy to hear the tech was great, but apologize for the inconvenience with the part and service charge.
Sears Home Services on April 16, 2025
diane D
He was very nice .
Customer service response - Thank you for your feedback, Diane! We're happy to hear you found our technician very nice.
Sears Home Services on April 13, 2025
