4601 Glenwood Ave Unit 1 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Laurie I
Dimitri was courteous and explained what he was doing and what was wrong with my appliance.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Dimitri provided courteous service and clear explanations about your appliance.
Sears Home Services on October 06, 2024
Christopher J
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 02, 2024
Галина Р
He is fast in his job, his is Professional person! Thank you for your service!!! 🙏
Customer service response - Thank you for your kind words! We're thrilled to hear that you had a fast and professional experience with our service.
Sears Home Services on September 30, 2024
keith R
Technician was outstanding & very knowledgeable.
Customer service response - Thank you for your wonderful feedback! We're thrilled to hear that our technician's outstanding service and knowledge made a positive impression.
Sears Home Services on September 25, 2024
Catherine E
Tech explained what he was going to do and how long it would take. He was a very nice man.
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided clear communication and excellent service.
Sears Home Services on September 24, 2024
Christian
Highly recommended. Easy to book, professionals with experience!
Customer service response - Thank you for your high recommendation! We're delighted to hear that booking was easy and our experienced professionals met your expectations.
Sears Home Services on September 21, 2024
Raj C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 04, 2024
Kimberly L
Our technician was very professional and efficient. Took the time to get explain exactly what had happened to our dryer.
Customer service response - Thank you for your positive review, Kimberly! We're delighted to hear that our technician provided professional and efficient service while explaining the issue with your dryer.
Sears Home Services on August 26, 2024
Derek O
Daniel, the technician that came to the house was fantastic! Open and honest and answered all of my questions - and gave me information on how to prevent the issue in the future, etc. The call center that called to confirm the appointment was way too pushy on wanting me to sign up for the full warranty program. Had to say 'no thank you' about 10-15 times...to the point where I was close to hanging up, but I wanted to make sure the appt will still be confirmed.
Customer service response - Thank you for your feedback, Derek! We're thrilled to hear Daniel provided fantastic service and valuable advice. We apologize for the pushiness from the call center and will address this to improve future interactions.
Sears Home Services on August 21, 2024
Michael M
Jonathan communicated with me well about timing for the visit and was able to fix the problem quickly once the parts arrived.
Customer service response - Thank you for your positive feedback, Michael! We're pleased to hear that Jonathan provided excellent communication and efficient service.
Sears Home Services on August 15, 2024