4601 Glenwood Ave Unit 1 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Christian
Highly recommended. Easy to book, professionals with experience!
Customer service response - Thank you for your high recommendation! We're delighted to hear that booking was easy and our experienced professionals met your expectations.
Sears Home Services on September 21, 2024
Raj C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 04, 2024
Kimberly L
Our technician was very professional and efficient. Took the time to get explain exactly what had happened to our dryer.
Customer service response - Thank you for your positive review, Kimberly! We're delighted to hear that our technician provided professional and efficient service while explaining the issue with your dryer.
Sears Home Services on August 26, 2024
Derek O
Daniel, the technician that came to the house was fantastic! Open and honest and answered all of my questions - and gave me information on how to prevent the issue in the future, etc. The call center that called to confirm the appointment was way too pushy on wanting me to sign up for the full warranty program. Had to say 'no thank you' about 10-15 times...to the point where I was close to hanging up, but I wanted to make sure the appt will still be confirmed.
Customer service response - Thank you for your feedback, Derek! We're thrilled to hear Daniel provided fantastic service and valuable advice. We apologize for the pushiness from the call center and will address this to improve future interactions.
Sears Home Services on August 21, 2024
Michael M
Jonathan communicated with me well about timing for the visit and was able to fix the problem quickly once the parts arrived.
Customer service response - Thank you for your positive feedback, Michael! We're pleased to hear that Jonathan provided excellent communication and efficient service.
Sears Home Services on August 15, 2024
Jaime H
Customer service response - Hi Jaime, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 01, 2024
Judy J
Appointment was easy to schedule. I was updated appropriately regarding arrival time. Technician arrived within appointment window, and completed the repair timely. He completely met expectations.
Customer service response - Thank you for your feedback. We're glad to hear our technician met your expectations with timely and effective service.
Sears Home Services on July 11, 2024
David W
Customer service response - A big thank you, David, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 02, 2024
Clyde T
Customer service response - Thank you so much for the fantastic 5-star rating, Clyde! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 27, 2024
Patricia M
Sears repair was timely and quick to diagnose the problem. Terrance was honest in his assessment and even gave suggestions for future problems and solutions.
Customer service response - Thank fully appreciate your positive feedback on Terrance's honesty and our timely service. We're glad he could provide helpful suggestions for the future.
Sears Home Services on June 20, 2024
