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4915-A Arendell St Reviews
Read reviews from customers who used our services at 4915-A Arendell St
Total reviews
167
Average Rating
4.5/5
Very positive experience with Thomas. He kept informed on his schedule. Explained what was wrong and what was needed to fix it. He did his services cleanly, no mess. He was very personable. We are very satisfied!
Gary L,
Customer service response - Thank you for your positive feedback! We're thrilled to hear about your satisfactory experience with Thomas and appreciate you taking the time to share it.
Sears Home Services on 1720018057348
Darlene T,
Customer service response - A big thank you, Darlene, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719476408834
Ken did a good job, he was very knowledgeable and professional. Our problem is with Sears. We had a maintenance agreement and you were trying to charge us for the service! On top of that, you couldn't find our maintenance agreement information, even though I had received an email a few days earlier about renewing it!
Leig L,
Customer service response - Thank you for acknowledging Ken's professionalism and expertise. We sincerely apologize for the confusion regarding the maintenance agreement and any inconvenience this has caused; we're actively working to improve our record management.
Sears Home Services on 1718967270771
Jay was professional , friendly and knowledgeable. Was able to resolve our HVAC issue with ease. As a person who lives in the South, this is greatly appreciated.
Angela P,
Customer service response - Thank you for sharing your positive experience with Jay and our HVAC repair services. We're thrilled we could ensure your comfort, especially in the South's warmth.
Sears Home Services on 1718967456669
Quick and polite
Beth S,
Customer service response - Thank you for highlighting our quick and polite service. We're thrilled to hear you had a great experience!
Sears Home Services on 1718675199230
Blaine L,
Customer service response - A big thank you, Blaine, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718593797290
Tech was courteous and thorough. He explained everything.
Lorraine M,
Customer service response - We're so glad to hear that you had a positive experience with our technician. Thank you for taking the time to leave a review!
Sears Home Services on 1718265956253
Michael is an impressive service technician, personable, and evidently very knowledgeable. He thoroughly checked out and calibrated the dishwasher system— I am cleared for using the appliance, and there should be no break downs. Thank you, Michael!
Linda F,
Customer service response - Thank you for your kind words and recognition of Michael's hard work and expertise. We're thrilled to hear your dishwasher is running smoothly!
Sears Home Services on 1718068266528
arlene C,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1717637843281
Thomas was very professional, knowledgeable pleasant to be around
Jess C,
Customer service response - Thank you for highlighting Thomas's professionalism and pleasant demeanor. We're thrilled to hear about your positive experience!
Sears Home Services on 1717135635733
