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4915-A Arendell St Reviews
Read reviews from customers who used our services at 4915-A Arendell St
Total reviews
167
Average Rating
4.5/5
James W,
Customer service response - Thank you so much for the fantastic 5-star rating, James! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1707175597932
I always use the Sears appliance repair folks. Todd was a great service tech, on time, and made the repair quickly.
Les O,
Customer service response - Thank you for your feedback, Les! We're happy to hear that Todd provided great, timely service and quickly made the repair.
Sears Home Services on 1752716203176
The technician was great in what he old us about our washer .
Roxanne H,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718855440655
Mike D,
Customer service response - Hi, Mike, thank you! We appreciate you rating our Sears Appliance Repair service and look forward to serving you again soon. If there's ever anything you'd like us to improve, feel free to share your thoughts.
Sears Home Services on 1707808488939
They ordered the wrong fan. The technician didn’t order anew one and the old one is very loud.
William S,
Customer service response - We apologize for the inconvenience with the fan order, William. Thank you for your feedback, and we recommend contacting us directly to address this issue.
Sears Home Services on 1774398042676
Did not repair because tech did not see it leak
peter M,
Customer service response - We apologize for the inconvenience, Peter. Thank you for your feedback, and please contact us directly so we can address the issue further.
Sears Home Services on 1762299778373
Repair technician was great. Your web site is awful. I had problems with the appointment and needed to explain the problem with a real person but that option was not available. The canned choices are not sufficient. Add one that allows the customer to explain the service problem
Merritt W,
Customer service response - Thank you for your positive remarks about our technician and for bringing the issues with our website to our attention. We are committed to improving our online booking system to include an option for more personalized service descriptions.
Sears Home Services on 1720749599804
Dishwasher was not repaired. First American Home Warranty has closed our claim. Why is that if we are still pending further diagnostics?
Cheryll L,
Steve S,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1774915398367
cooktop repair not done. very disappointed. repairmen left abruptly without me being able to check the repair.
Richard C,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1705475125240
