4329 Fayetteville Rd Reviews

I have been without a washer since November 2025. Parts were ordered, but each time parts arrived I was rescheduled. Is was very frustrating. Each time parts were installed another issue arised. I have a new washer with a manufacturer warranty.

My technician showed up and left without coming to the door. I went outside and he saw me and left anyway. Now I can’t even a a person on the phone to get him back here!!! Is this some kind of joke because I’m here and I can tell you right now I’m not paying for him not even looking at it

Technician came out to look at the problem. He was unsure of what the problem was. He tried calling another technician and didn’t answer then he told me he would give me a price later on getting it fixed or a quote. I said how you gonna give me a quote on something you said you don’t know what the problem is then he said the guy was down the road. They would come back. I never seen them that was on September 16 and I haven’t heard from anyone very upset about this, but I just called and rescheduled an appointment. They are sending someone out tomorrow. Maybe they can figure it out. he just came back out today unsure what’s wrong have no clue. He asked another tech and he don’t know but they said they would order two parts that would be $900 with labor and not even sure if that would fix it. I really think I should get that $129 back for a diagnostic cause they didn’t diagnostic nothing they’re guessing I’m not paying somebody to guest Work.

He charged very high fee for parts and labor.Wonted $184.00 for parts.I l look up on line parts started at $54.00 and won’t $299.for labor. I told I would buy a new one before paying this much. The worst thing about all of this is he diagnosted the wrong problem. He stated that it was suspension rods when the problem is the drive hub.Called your company and told them this and they said they could send him back why would I won’t him back out. I am disputing the diagnostic fee with my credit card because he was wrong. Why should I pay for the wrong diagnosis.

Technician was awesome. He just works for a terrible company. Took a month and a half to get someone to come out after I paid them. Called customer service numerous times for the technician to come out to fix fridge. I keep getting the run around about when the technician would arrive. Would not recommend this company to anyone. Hate the technician has to deal with the backlash bc of his company. The part came in the day after he diagnosed the problem. The company it self would not send him out until a month and half later. Terrible is a understatement

I was kept up to date on service time, but it changed 4 times and I left work 3 times. I called twice to be given 2 different times and after all of that he never showed up and I had to call once again just to find out he was not coming. This was very unprofessional.

If I could rate them a 0 I would because they never showed up. I adjusted my schedule to be home for the alloted time of 8am to 5pm. Not only is it inconsiderate, but it's unprofessional!

Was not satisfied with the technician. Please do not send her back to my house.