326 S Bickett Blvd Reviews

I don’t know what the technician did. He did not tell me when he left. He did not tell me if the issue had been resolved. He has not returned my message. Once I know the status, I will be able to assign an appropriate rating.

I’m extremely disappointed with the service tech who did nothing to fix the problem. There is still cold air flowing through the house when the heat should be blowing. He did not stay around to see if just putting the heat on 80 would generate heat. It has been running for over 30 minutes now it’s cold air And it’s still on 75. I stayed in town for this appointment. Someone needs to come fix my heat today so I can leave tomorrow going back to Georgia.

Dishwasher repair - 0 Stars I’ve been waiting 6 months for a repair. I’ve taken time off work for at least 5 appointments & every time they cancel the day of the appointment. I got a email stating I need to return parts if the repair won’t be completed or I will be charged. It would be repaired if they would bother showing up. Ridiculous!

No one came today for my appointment with Sears Home Services. I have house cameras all over the outside of my house and have been home all day. But they closed my service request and updated the ticket to say "unit powered on and functioning normally." That is impossible. No one actually made contact with me, no one entered my home, and no one performed any inspection today, yet still documented the service as completed and closed my warranty request. A Sears Blue van did sit at the top of my driveway for 15 minutes but just left. The breaker box to our HVAC/furnace has been turned off since Oct. 15th to avoid damaging the unit. And my Nest thermostat confirms there is no R/C power running to the unit. There is no way the unit powered on and functioned. No operational test was actually performed today. It is going to be 39 degrees this weekend. I need heat for my family ASAP. No update was communicated to me before my service ticket was closed. I have been in circles with Sears Home Services and Sears Home Warranty chat bots and automated voice recordings all day with no firm answer. When will we get our unit fixed and have heat?

Like the 12th time no one has shown up.