3600 South Memorial Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
Isha W
My technician provided excellent service and was very personable. Answered all questions thoroughly.
Customer service response - Thank you for your 5-star review, Isha! We're happy to hear our technician provided excellent service and answered all your questions thoroughly.
Sears Home Services on July 23, 2025
Melanie M
William was knowledgeable and Super kind. Sears should be happy they have such a great technician! ☺️
Customer service response - Thank you for your 5-star review, Melanie! We're happy to hear William was knowledgeable and kind.
Sears Home Services on July 20, 2025
Bonita M
My daughter dealt with the workmen (1 diagnosed, 2nd came and installed 5 days later). She reported they were nice, worked very fast. Parts ordered were delivered here, and on top of the washer when they arrived to install them. I barely knew they were in the house before they were gone again! Washer is working fine.
Customer service response - Thank you for your 5-star review, Bonita! We're happy to hear your daughter had a positive experience with our technicians and that your washer is working fine.
Sears Home Services on July 17, 2025
Deborah P
Our service rep William Brown was absolutely delightful. He called to say he would arrive within 30 minutes and that he did. He was pleasant and guided us thru his discovery of the issue with our washing machine. He was very In formative and assured us that he would have the issue resolved. Thank you so much William and many blessings
Customer service response - Thank you for your 5-star review, Deborah! We're happy to hear William was delightful, informative, and resolved the issue with your washing machine.
Sears Home Services on July 17, 2025
Jackie B
William fixed my dryer in record time! He was professional & friendly! Highly recommend William!
Customer service response - Thank you for your 5-star review, Jackie! We're happy to hear William was professional, friendly, and efficient in fixing your dryer.
Sears Home Services on July 17, 2025
Linda C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 13, 2025
Jack C
Very nice guy, very professional
Customer service response - Thank you for your 5-star review, Jack! We're happy to hear our technician was nice and professional.
Sears Home Services on July 10, 2025
Emily C
Professional and was very prompt with his arrival time.
Customer service response - Thank you for your 5-star review, Emily! We're happy to hear our technician was professional and prompt.
Sears Home Services on July 09, 2025
Susan R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 29, 2025
Rosa C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 29, 2025
