3600 South Memorial Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sydney C
Aaron was prompt and discussed the services he could perform for the annual maintenance on my fridge. It would have been great if he could have done a more thorough maintenance but he said he didn’t do that, that I would need to schedule a “repair” service for that. It was disappointing as I had to reschedule this appointment three times as Sears canceled them. Fortunately, the fridge runs great and I have been really pleased with it.
Customer service response - Thank you for your 5-star review, Sydney! We're happy to hear Aaron was prompt and informative, and we apologize for the inconvenience with scheduling.
Sears Home Services on June 15, 2025
Mary G
Tandy H came at the time expected. He was able to complete the repair quickly and efficiently in the awkward space available in the small laundry area with a shelf for an added obstacle and somewhat limited lighting available. He left the machine capable of doing laundry and showed me that the water was flowing but not leaking before he left!! He told me what to do with the replaced parts. A single paper towel was sufficient to wipe up the work area — restoring it to its original condition. An excellent experience!!!!!
Customer service response - Thank you for your 5-star review, Mary! We're happy to hear Tandy H provided an excellent experience by completing the repair efficiently and leaving your laundry area in great condition.
Sears Home Services on June 15, 2025
Christine K
Great service
Customer service response - Thank you for your 5-star review, Christine! We're happy to hear you received great service.
Sears Home Services on May 29, 2025
Ethel C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 27, 2025
Jan H
Very knowledgeable
Customer service response - Thank you for your 5-star review, Jan! We're happy to hear our technician was very knowledgeable.
Sears Home Services on May 13, 2025
Monica J
Very professional and knowledgeable
Customer service response - Thank you for your 5-star review, Monica! We're happy to hear our technician was professional and knowledgeable.
Sears Home Services on May 13, 2025
william H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 12, 2025
Ernest S
Definitely knows about what he's working on, got straight to the point about what I needed to know.
Customer service response - Thank you for your 5-star review, Ernest! We're happy to hear our technician was knowledgeable and provided you with clear information.
Sears Home Services on May 04, 2025
Kathy S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 29, 2025
Walter P
Great job. Came in got to it got it solved and headed out. Very friendly wry efficient
Customer service response - Thank you for your 5-star review, Walter! We're happy to hear our technician was friendly and efficient in solving your issue.
Sears Home Services on April 27, 2025
