3600 South Memorial Drive Reviews

Read reviews from customers who used our services at 3600 South Memorial Drive


Total reviews

215


Average Rating

4.4/5

July 04, 2024
Overall rating

This was the second time to repair the original problem but Aaron was great. He fixed the washer and also helped me with some preventative maintenance so the problem won’t reoccur. Thanks Aaron.

TWT,

Customer service response - We apologize for the inconvenience of needing a second visit, but we're delighted Aaron could not only fix the issue but also help prevent future ones. Thank you for acknowledging his efforts.

Sears Home Services on 1720151143493

July 02, 2024
Overall rating

The tech was great. No complaints about him or the Sears service. A lack of parts available for a brand new GE dryer, that’s a different story. This is the second and last new GE appliance that was faulty right out of the box.

Bryan G,

Customer service response - We're glad to hear that you were pleased with our technician and service. We apologize for the inconvenience with the GE parts availability and appreciate your feedback.

Sears Home Services on 1720018982207

July 02, 2024
Overall rating

Pleased with Jonathan; knowledgeable & experienced with our model. Worked in a clean manner & careful. Did not waste a minute.

Kathy N,

Customer service response - Thank you for taking the time to leave a review, we're delighted to hear about your positive experience with Jonathan and his efficient, careful work.

Sears Home Services on 1719919415376

June 27, 2024
Overall rating

Susan P,

Customer service response - Thank you so much for the fantastic 5-star rating, Susan! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1719476155689

January 21, 2025
Overall rating

Knowledgeable and respectful and good mannered.

Sylvia J,

Customer service response - Thank you for your kind words; we're thrilled you were satisfied with our service!

Sears Home Services on 1718966525483

June 19, 2024
Overall rating

Very professional and he knows his job.

Ernest F,

Customer service response - Thank you for acknowledging our professionalism and expertise. We appreciate your feedback!

Sears Home Services on 1718852711308

June 19, 2024
Overall rating

Shared lots of knowledge and gave great advice on how to wash certain loads. Thank you!

Amy B,

Customer service response - We're delighted to hear that you found our advice useful! Thank you for taking the time to share your positive experience.

Sears Home Services on 1718852795422

June 13, 2024
Overall rating

Chris T,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1718330427872

June 13, 2024
Overall rating

My tech was great. He came in looked at it and knew exactly what was wrong. He was fast and knowledgeable, accurate. Very professional and nice

Tisha M,

Customer service response - Thank you for sharing your positive experience with our technician! We're thrilled to hear about the great service you received.

Sears Home Services on 1718266150698

June 05, 2024
Overall rating

Dillion was professional and explained everything in a manner easily followed. His knowledge on thw frontloader was great. I am a first time owner of one. He was very patient and asked se eral time if o had any more questions or concerns. He is an asset to your company. As a trauma nurse of 30 years can say dealing with the public is harder than most understand. He was great

Rana,

Customer service response - Thank you for sharing your positive experience with Dillion; we are proud to have him on our team. His professionalism and dedication to customer satisfaction truly make him an asset to our company.

Sears Home Services on 1717623031775

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