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1001 Barnes Crossing Rd Reviews
Read reviews from customers who used our services at 1001 Barnes Crossing Rd
Total reviews
372
Average Rating
4.7/5
The parts are still in the box at my house
Parts were ordered to fix washer. When I finally got somebody from Sears on the phone they said the technician marked the job as complete. I asked them how that was possible when the parts the technician ordered were still unopened in the box. They basically said to take it up with my home warranty. Be prepared to take an entire day off of work to wait on somebody to show up. Their estimated time is from 8-5. It will give you an more "precise" ETA on the day of the service, but the guy showed up several hours before that precise ETA the first time he came out, and they don't call you.
Still Waiting,
North MSCustomer service response - Hi, Thank you for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand and email us at [email protected], we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on 1692999023087
Technician never showed up-2nd time
Twice, no technician showed up! No wonder Sears is going under! I will NEVER use Sears for anything nor will I ever recommend Sears for anything!
John G,
Oxford, MSCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1692912820966