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1001 Barnes Crossing Rd Reviews
Read reviews from customers who used our services at 1001 Barnes Crossing Rd
Total reviews
379
Average Rating
4.7/5
Fridge service repair
Great guy and technician!!! He is the best at what he does And we love his service!
William W,
Pheba, MSDryer repair
Steve was very professional, knowledgeable, and courteous. He knew what he was doing and took care of the problem in a timely manner.
Virginia V,
Starkville, MSExcellent repair man
Mr Anthony was very efficient , courteous , clean , well informed and made sure I was aware of every step of what he was doing. Then he made sure I was satisfied. Mr Anthony worked for me on my fridge before and his work ethic has not changed. I will always look for him. It is terrible that you said you didn't have a tech in this area.
Elaine L,
Sturgis, MSGot the job done
Fixed the problem but then stayed over extra to wait and do extra test to ensure problem was fixed. Communicated the entire day with updates.
Robert D,
Oxford, MSRefrigerator repair
Matthew did a good job. Was honest and fair about the repairs
David C,
Guin, ALService Update
Great experience with the technician. He was knowledgeable of the task and provided excellent customer care.
Debbie J,
Shannon, MSWashing machine repair
The tech done good ima timely manner. He's very good at what he does. A Sears customer for over 50 years.
Charles W,
Grenada, MSEXCELLENT STEVE!!
STEVE KNEW EXACTLY WHAT WAS NEEDED AND PROMPTLY ORDERED PARTS. CAME AND REPAIRED FAST AND WOULD ASK FOR HIM AGAIN
Marie C,
Hamilton, MSVery professional
Steve was very helpful, kind and, professional. Highly recommend him.
Wesley D,
Booneville, MSTechnician great, sears the worst.
The technician was great. He is always great. I want that to be extremely clear. I had the worst experience ever with sears scheduling platform and customer service. I called at least 15 times and sent emails and never got a response. Sears platform made getting to my technician an extremely frustrating process. Basics were I needed parts for the repair. The parts came in, but the website showed them as backorder. I tried countless times to update sears that I did indeed have the parts. Again after hours of calling, emails chat bots I had zero success in getting sears to update my account with parts received. This means every time I scheduled a repair (4 times) I would wait at home, then around 1pm get notice that my repair was canceled due to backorder parts. I then would start the calling again trying to notify someone that I do indeed have the parts please do not cancel. I scheduled another repair, wait around, auto cancel again, and again until finally I was able to get ahold of the technician before my repair was auto canceled and informed him I do in fact have the parts. Again the worst experience in connecting with sears for a simple piece of information. "I have my parts" which caused hours of frustration. I want to be clear again. The technician was great. The scheduling platform and customer service was the worst.
Robert D,
Oxford, MS