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1001 Barnes Crossing Rd Reviews
Read reviews from customers who used our services at 1001 Barnes Crossing Rd
Total reviews
372
Average Rating
4.7/5
EXCELLENT STEVE!!
STEVE KNEW EXACTLY WHAT WAS NEEDED AND PROMPTLY ORDERED PARTS. CAME AND REPAIRED FAST AND WOULD ASK FOR HIM AGAIN
Marie C,
Hamilton, MSVery professional
Steve was very helpful, kind and, professional. Highly recommend him.
Wesley D,
Booneville, MSTechnician great, sears the worst.
The technician was great. He is always great. I want that to be extremely clear. I had the worst experience ever with sears scheduling platform and customer service. I called at least 15 times and sent emails and never got a response. Sears platform made getting to my technician an extremely frustrating process. Basics were I needed parts for the repair. The parts came in, but the website showed them as backorder. I tried countless times to update sears that I did indeed have the parts. Again after hours of calling, emails chat bots I had zero success in getting sears to update my account with parts received. This means every time I scheduled a repair (4 times) I would wait at home, then around 1pm get notice that my repair was canceled due to backorder parts. I then would start the calling again trying to notify someone that I do indeed have the parts please do not cancel. I scheduled another repair, wait around, auto cancel again, and again until finally I was able to get ahold of the technician before my repair was auto canceled and informed him I do in fact have the parts. Again the worst experience in connecting with sears for a simple piece of information. "I have my parts" which caused hours of frustration. I want to be clear again. The technician was great. The scheduling platform and customer service was the worst.
Robert D,
Oxford, MSGeorge
Arrived on time, was courteous, knowledgeable and very professional on the visit.
Thomas D,
Brilliant, ALRetired
Technician was prompt and professional to provide excellent service. With a good attitude. Thanks
James R,
New Albany, MS.
Fast and Efficient Great service Any problems, I will used this service
Floiran M,
Killen, ALGreat service
Steve was able to find the proplem with my refrigerator in record time and got it fixed right away.
Dianella M,
Florence, ALExcellent Service
Was very professional and acknowledge an made the repair in a timely manner on my washer.
Lori S,
Starkville, MSExcellent service
Friendly and professional service. Would definitely use for service again.
Wayne M,
Corinth, MSAnthony P
The technician was very helpful in finding the problem that was wrong with my ice maker. It didn't take very long to resolve the issue. Thanks again Anthony.
Arma M,
Houston, MS