381 Highway 51 Reviews

Read reviews from customers who used our services at 381 Highway 51


Total reviews

298


Average Rating

4.1/5

May 25, 2026
Overall rating

The service technician was very courteous and professional. He kept me informed on the status of the ordered parts and when the work order would be complete. I'm with a home warranty company. The price I paid was the deductible required by the warranty company.

Alesia T,

Customer service response - Thank you for your feedback, Alesia! We're glad to hear the technician was courteous and professional, and kept you informed throughout the process.

Sears Home Services on 1779812976105

May 19, 2026
Overall rating

He made sure air was working properly

Sarah T,

Customer service response - Thank you for your feedback, Sarah! We're glad to hear the technician ensured your air was working properly.

Sears Home Services on 1779211413318

May 13, 2026
Overall rating

Excellent customer service plus share all the information related to my Fridge so that I could understand the issues

Birdie B,

Customer service response - Thank you for your feedback, Birdie! We're glad to hear you received excellent customer service and that the information about your fridge was clearly explained.

Sears Home Services on 1778705492070

May 12, 2026
Overall rating

My problem has been solved to my satisfaction, Very knowledgeable Technician.

Robert G,

Customer service response - Thank you for your feedback, Robert! We're glad to hear the technician was knowledgeable and solved your problem to your satisfaction.

Sears Home Services on 1778607901066

May 08, 2026
Overall rating

Outstanding technician

Brad,

Customer service response - Thank you for your feedback, Brad! We're glad to hear you found the technician outstanding.

Sears Home Services on 1778270543154

May 07, 2026
Overall rating

Great customer service and very polite and professional

Tania S,

Customer service response - Thank you for your feedback, Tania! We're glad to hear you experienced great customer service and found our team polite and professional.

Sears Home Services on 1778193775737

May 07, 2026
Overall rating

Technician was very nice and professional; however, he missed the diagnosis which resulted in my claim’s denial by Choice. I Found someone who found and repaired the problem in less than an hour. No reflection on your technician. It was a mistake any number of repairmen could have made.

Patricia M,

Customer service response - Thank you for the amazing 5-star review, Patricia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778119918921

May 28, 2026
Overall rating

My technician was awesome. After diagnosing problem he got the part and fixed my air. Thank you Sears.

Chattie L,

Customer service response - Thank you for your feedback, Chattie! We're glad to hear the technician was awesome, experienced, and able to diagnose the problem with your air conditioning unit.

Sears Home Services on 1777405219589

April 21, 2026
Overall rating

Patricia S,

Customer service response - Thank you for the amazing 5-star review, Patricia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776805175626

April 09, 2026
Overall rating

Morris was very kind and professional. He was knowledgeable on our repair needs. It was for an LG dishwasher that LG paid the repair. LG was terrible to work with but Sears was wonderful.

Tammy,

Customer service response - Thank you for your feedback, Tammy! We're glad to hear Morris was kind, professional, and knowledgeable, and that you had a positive experience with Sears despite the challenges with LG.

Sears Home Services on 1775775571991

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