1740 Bonita Lakes Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
Teresa S
Michael the technician, Showed up on time, was courteous and fixed the stove quickly
Kyle C
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on June 16, 2025
Michelle S
Showed up when he said he would. Worked quickly. Not friendly to borderline rude. Ridiculously expensive but that is partly because of the brand of stove I have. I will likely shop around before I use them again.
Pearlene B
When I called this number what I got was a promotion for medical alert bracelet. No information on appliance repair
Customer service response - We apologize for the trouble you've faced, Pearlene. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 04, 2024
Kaylee W
if i could do 0 stars i would. scheduled a repair 2 months ago just heard back last week with a confirmed time. turns out they put the wrong repair in so i called to fix the info and said someone would be coming out and no one showed up.
Customer service response - Thank you for taking the time to bring this to our attention, Kaylee. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on February 07, 2024
Shuja Y
We never the technician and we were billed. Sears service is the worst ever service I have had. How can we billed for the services that were not provided. They did the same thing with my AC and still owe me a refund. They said that they would provide AC services and charged 550$ without fixing anything. When I called back they said they don’t provide such service in our zip code. Extremely poor customer service. So hard to get to the right person. You get transferred at least 4/5 times before you speak with someone useful. Would kit recommend Sears. And they don’t care.
