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1000 Turtle Creek Dr Reviews
Read reviews from customers who used our services at 1000 Turtle Creek Dr
Total reviews
547
Average Rating
4.6/5
Homeowner
Kevin was very professional and I would rate him as a five star technician
Angel G,
Prentiss, MSDishwasher repair
Craig was able to diagnose the problem with my dishwasher and let my warranty company know exactly what was wrong. He was professional and very kind.
Delain J,
Crystal Springs, MSService Maytag washer
Joshua took the time to make sure that the washing machine had the correct parts delivered before servicing the machine. It turns out that they don't make the part for this particular Maytag machine anymore so we will need to have it replaced through choice home warranty.
Patrick W,
Hattiesburg, MSRefrigerator
We were extremely pleased the technician work as well as his professionalism
Lawrence L,
Braxton, MSOn time/ quick service
Best warranty service dealer yet! Only took a couple days to get service, showed up on time and was gone within 30 minutes.
Diana B,
Tylertown, MSProfessional
On time and thorough
Debi L,
Petal, MSPk
Very personable and finally found what everyone else has missed.
PKM,
Hattiesburg, MSThank u
Very professional and kind!! Thank you for coming out ..
Shonda M,
Columbia, MSKathy Dueitt
Does a great job! Comes right in and gets right to work!!!
Kathy D,
Leakesville, MSJosh was great/ the rest of the experience not so great
First off, my technician was excellent, knowledgeable and efficient. My issues were with the communication between Choice Warranty and Seara home services. I assumed they would replace the dryer to the extent of repairs and labor costing well over the cost of a replacement dryer. However after 4 service calls, that were always pushed back after I would make plans to be available, they finally fixed the dryer albeit with a "new" door that has a scuffed up handle. As far as communication, it was terrible. Choice only has a call center and don't get me started about trying to reach Sears home services. Had it not been for my technician, I would've cancelled my warranty on the spot, but he continued to solve the problems when nobody else would. Maybe the corporate heads should listen to their employees and customers and they might be able to run a more efficient operation. The five stars is only for Josh and nothing else about the experience.
Andy K,
Hattiesburg, MS