1404 Old Aberdeen Rd Pad-C Reviews
Showing most recent reviews from verified customers of Sears Home Services
Calvin M
Anthony was simply excellent. He quickly diagnose the issue and resolve it without delay. He knows his stuff!
Customer service response - Thank you so much for taking the time to leave a review for our business. We truly appreciate your kind words about Anthony and are glad to hear that he provided you with excellent service and quickly resolved the issue.
Sears Home Services on January 28, 2024
John E
Customer service response - A big thank you, John, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on January 25, 2024
Mark K
Customer service response - A big thank you, Mark, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024
ken H
Great job!
Doris H
Service personnel very professional & friendly
Cassandra C
Customer service response - Thank you for rating us, Cassandra. Please reach out if you need anything else related to Sears Appliance Repair! Your feedback is valuable to us, and we're here to assist you.
Sears Home Services on February 05, 2024
Pamela K
My frig still isn't fixed,it isn't cold and I had 300.00 in grocery in there.u can ask James he seen them and everything is spoiled. I need my frig replaced asap
Customer service response - We apologize for the trouble you've faced, Pamela. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on December 25, 2024
Paul W
It says the technician is here but he is not I have not heard nor seen anyone
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on October 15, 2024
James W
What service, there was no service. Service canceled 3 times on your end.
Customer service response - We apologize for the trouble you've faced, James. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on October 15, 2024
Kevin P
We scheduled a technician to work on our washing machine to come on a Tuesday. We were then told they were overbooked, and the appointment was moved to Thursday (not even the next day). After being told the technician would arrive at 8 AM on Thursday, that appointment was incrementally pushed back all day. Also calling the number for Sears home repair is a nightmare, and you end up talking to individuals who don’t know anything. Highly incompetent and underwhelming service. Do not recommend.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on July 25, 2024
