2600 Beach Blvd Ste 67 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Vickie C
Technician was a 5....getting an answer on when the appointment would be is a 0...got a call Wed asking if I wanted out that day...never got back to me until late Wed to say they would be there today, Thurs...could have let me know I was the LAST appt....I waited a day and a half and again this was no fault of the technician...your customer service needs a good lesson in communication...I do think that charging $306 for labor that took at most an hour and a half for a part that cost $50 is highway robbery...also, if I hear buy a Sears Warranty one more time, I think I would be sick...I know about Warranties and their sale...was not born yesterday!!
Customer service response - We apologize for the inconveniences regarding scheduling and communication, and appreciate your feedback on our pricing and approach to warranties. Thank you for bringing this to our attention.
Sears Home Services on June 07, 2024
alisa B
Customer service response - A big thank you, alisa, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 05, 2024
Maison B
Sears AC yearly maintenance ck - free with warranty. Smart.
Aaron G
Customer service response - Thank you so much for the fantastic 5-star rating, Aaron! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 21, 2024
Darlene W
Our technician was very knowledgeable and professional.
Customer service response - Thank you for your positive review! We are thrilled to hear about your satisfaction with our technician's professionalism and knowledge.
Sears Home Services on March 28, 2024
Senior P
Customer service response - Thank you so much for the fantastic 5-star rating ! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 28, 2024
Waynetta L
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on March 21, 2024
JIMMY N
Customer service response - A big thank you, JIMMY, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 19, 2024
Lesley B
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 29, 2024
Marsha G
Customer service response - Thank you so much for the fantastic 5-star rating, Marsha! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on February 28, 2024
