580 W Highway 32 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (24 reviews)

Pastor G

August 15, 2024

The repairman did an excellent job getting our oven repaired, was pleasant and friendly. Good experience overall, and lived up to the expectations I have of Sears.

Source: Google

Customer service response - Thank you for sharing your positive experience with our repairman. We're delighted to hear that the service met your expectations and that you had a pleasant experience with Sears Appliance Repair.

Sears Home Services on August 15, 2024

Keith R

July 02, 2024

Dan was awesome

Source: Google

Customer service response - We're thrilled to hear that Dan provided awesome service! Thank you for sharing your experience with us.

Sears Home Services on July 02, 2024

Betsy U

March 31, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on March 31, 2024

Jeanne M

February 29, 2024

Roy knows what he is doing and is great to work with.

Source: Google

Customer service response - Thank you for your positive review! We are glad to hear that you had a great experience working with Roy.

Sears Home Services on March 01, 2024

M P

February 07, 2024

Roy was pleasant and professional. He arrived within the timeframe he gave after calling to say he was on his way.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that Roy provided a pleasant and professional service, arriving within the given timeframe.

Sears Home Services on February 07, 2024

David H

November 09, 2023

I was able to find a dryer belt for a 35 yo Sears Kenmore dryer. It'll be good for another 35 years!! Right?!!

Source: Google

Leanna W

June 10, 2025

Was glad to get my washer fixed. They did change my appointment without contacting me and that was a little frustrating. I was without a washer for 3 weeks.

Source: Google

Customer service response - We're happy to hear your washer is fixed, Leanna. We apologize for the inconvenience with the appointment change and appreciate your patience.

Sears Home Services on June 09, 2025

Steven S

May 23, 2025

Friendly, fast competent work.

Source: Google

Customer service response - Thank you for your review, Steven! We're glad to hear you found our service friendly and fast, and that the work was competent.

Sears Home Services on May 22, 2025

April M

April 17, 2025

Dan the repair technician was very friendly and efficient - the fact that it took 5 weeks to get 2 parts (which were readily available on Amazon) and get my stove repaired was absurd.

Source: Google

Customer service response - We're happy to hear Dan was friendly and efficient, April. We apologize for the delay in receiving the parts and appreciate your feedback as we work to improve our service.

Sears Home Services on April 17, 2025

Barb F

September 23, 2024

You no longer have the part. But we're helpful.

Source: Google

Customer service response - Thank you for your feedback and for acknowledging our helpfulness. We apologize for any inconvenience caused by the unavailability of the part.

Sears Home Services on September 23, 2024

Average Rating: 4.4/5 (24 reviews)