2901 5 N Belt Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Scott B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 09, 2025
Lynn H
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 08, 2025
C G
Technican was friendly. The real problem and frustration for me was not being able to talk with a real person the day of service for an update. The link that was provided in the text sent was telling me the technician would arrive sometime between 7:27 pm and 9:05 pm and he was one stop away at 2:45 pm. Very confused since I was advised that service would be between 8-5. And it listed a stacked appliance whichI don't have and it did not recognize the phone number on file. What a day. But again the technician was friendly and courteous.
Customer service response - Thank you for your feedback, C Gamble! We're glad to hear the technician was friendly and courteous. We appreciate your input on the communication issues and will work on improving our service updates.
Sears Home Services on June 08, 2025
Robin S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 04, 2025
Jaime M
Gary was prompt, friendly, and businesslike. He did his job, waited to make sure the washer ran its cycle, and headed out! Great job Gary and Zak!
Customer service response - Thank you for your feedback, Jaime! We're glad to hear Gary and Zak provided prompt and friendly service.
Sears Home Services on June 03, 2025
Mark H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 02, 2025
MsCheapskate
Zakary was friendly, polite, knowledgeable, and fast! Unfortunately, nothing about this warranty issue was handled by the company in the same way. Extremely impressed by Zakary! Extremely disappointed in the warranty process. Ditch AI & get humans on the phone again!
Customer service response - Thank you for your feedback! We're glad to hear Zakary provided excellent service. We appreciate your input on the warranty process and will work on improving it.
Sears Home Services on May 26, 2025
Tiffany “
Great communication and customer service. Was in and out and fixed my dishwasher quickly.
Customer service response - Thank you for your feedback, Tiffany! We're glad to hear you were pleased with our communication and quick dishwasher repair.
Sears Home Services on May 26, 2025
Butch S
The technician was outstanding. Very proficient and professional, was a very Positive Experience.
Customer service response - Thank you for your feedback, Butch! We're glad to hear you had a positive experience with our proficient and professional technician.
Sears Home Services on May 20, 2025
Max S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 18, 2025
