2901 5 N Belt Highway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (106 reviews)

Scott B

June 10, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 09, 2025

Lynn H

June 08, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on June 08, 2025

C G

June 08, 2025

Technican was friendly. The real problem and frustration for me was not being able to talk with a real person the day of service for an update. The link that was provided in the text sent was telling me the technician would arrive sometime between 7:27 pm and 9:05 pm and he was one stop away at 2:45 pm. Very confused since I was advised that service would be between 8-5. And it listed a stacked appliance whichI don't have and it did not recognize the phone number on file. What a day. But again the technician was friendly and courteous.

Source: Google

Customer service response - Thank you for your feedback, C Gamble! We're glad to hear the technician was friendly and courteous. We appreciate your input on the communication issues and will work on improving our service updates.

Sears Home Services on June 08, 2025

Robin S

June 05, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on June 04, 2025

Jaime M

June 03, 2025

Gary was prompt, friendly, and businesslike. He did his job, waited to make sure the washer ran its cycle, and headed out! Great job Gary and Zak!

Source: Google

Customer service response - Thank you for your feedback, Jaime! We're glad to hear Gary and Zak provided prompt and friendly service.

Sears Home Services on June 03, 2025

Mark H

June 02, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 02, 2025

MsCheapskate

May 27, 2025

Zakary was friendly, polite, knowledgeable, and fast! Unfortunately, nothing about this warranty issue was handled by the company in the same way. Extremely impressed by Zakary! Extremely disappointed in the warranty process. Ditch AI & get humans on the phone again!

Source: Google

Customer service response - Thank you for your feedback! We're glad to hear Zakary provided excellent service. We appreciate your input on the warranty process and will work on improving it.

Sears Home Services on May 26, 2025

Tiffany “

May 27, 2025

Great communication and customer service. Was in and out and fixed my dishwasher quickly.

Source: Google

Customer service response - Thank you for your feedback, Tiffany! We're glad to hear you were pleased with our communication and quick dishwasher repair.

Sears Home Services on May 26, 2025

Butch S

May 21, 2025

The technician was outstanding. Very proficient and professional, was a very Positive Experience.

Source: Google

Customer service response - Thank you for your feedback, Butch! We're glad to hear you had a positive experience with our proficient and professional technician.

Sears Home Services on May 20, 2025

Max S

May 19, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 18, 2025

Average Rating: 4.9/5 (106 reviews)