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2825 S Glenstone Ave Ste 500 Reviews
Read reviews from customers who used our services at 2825 S Glenstone Ave Ste 500
Total reviews
443
Average Rating
4.8/5
Dissatisfied with Sears not Dan
I've been waiting for two months for my microwave to be fixed. While this is not necessarily Dans fault it is frustrating when a service provider takes two months to order parts and then tells you that they can't fix it.
Jennifer Y,
Springfield, MOCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1693345014559
polite technician but problem not resolved
The issue has been going on since Nov 2022. Dryer has to run 3 times to dry clothes at 70 min. no other dryers settings dry clothes. The exhaust vent has been changed but the technician still keeps stating it's the vent. It seems they are not interested in fixing the problem.
MS,
Springfield, MOCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1692923713902
Unprofessional and lacking knowledge
He claimed to have diagnosed the issue of exhaust vent being block but when I asked to confirm by examining the claim he refused to do so. Even after reassuring the vent had been changed recently he became agitated and rushed to leave the premises stating it's the end of the day and he just exhausted. Furthermore, I received an email with the invoice of work which was not signed by me but by him.
M- S,
Springfield, MOCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1691787824666