1400 S Limit Ave Reviews
Read reviews from customers who used our services at 1400 S Limit Ave
Total reviews
63
Average Rating
4.6/5
Very nice! Helped us understand the Washing Machine better and how it works! Thank you!!
Karin L,
Customer service response - Thank you for your positive review! We are glad that we were able to help you understand your Washing Machine better and its functionality. We appreciate your feedback and are always here to assist you with any future appliance repair needs.
Sears Home Services on 1705674945029
Bill P,
Job well done
Bill P,
Treavor always does a very good and professional job at repairing our appliances. Too bad the rest of Sears isn't as efficient. We still haven't received our microwave that was ordered by Treavor over a year ago.
Walter M,
Betty D,
Customer service response - Thanks for the great rating, Betty! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1777156071469
Tollie R,
Customer service response - Thanks for the great rating, Tollie! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1731386641259
Trevor was great when I was finally able to get him here. He was a five star. He was very knowledgeable and kind. Not to happy with service he works for. They have no idea about how they are scheduling. Waited 4 weeks for final part installation. Had me sit and wait for service and no one showed up. Then on Saturday they called me about ten times telling me I had an appointment Sunday June 2. My appointment was Jun 3rd. It is very hard trying to contact a live person. Then they seem to be from overseas. Don't know what they are talking about. Makes me think twice about buying another warranty.
Toni P,
Customer service response - We're glad to hear Trevor provided excellent service, but apologize for the inconvenience with scheduling and communication. Thank you for your feedback; it helps us improve.
Sears Home Services on 1717471131217
Technician did not come to my home. Instead sat in front of my neighbors house for approximately 15 minutes. I have this on my Ring camera. This is the same technician that was at my house 4 days prior and stated that my stove top cracked due to mechanical issues. Treavor then told my insurance that something had been dropped on top of the stove causing the claim to be denied. In my opinion, Treavor doesn’t want to do this repair and is not factual when dealing with customers. . When trying to dispute anything with this company, good luck! There is not a human to speak with, just Al! I will be contacting others to get this resolved
Lisa T,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1771808084884
The repair tech, Treavor, was awesome. Very polite, professional, and knowledgeable. Quickly found the issue and replaced necessary parts. All under warranty. The process to schedule and communicate with Sears Appliance Repair was terrible. You cannot speak with a human being. Everything is done by a virtual service rep via texts initiated by them and do NOT allow you to communicate beyond the questions asked. Every question I attempted to ask was literally ignored. My initial service call was scheduled two weeks out. Then I was notified by text just two days before my service call date, advising me that parts were being ordered and that my service call had been completed. How could it be completed two days in advance. A few days later, I receive another text advising my that my service call date had been changed - pushed out another week.
Val S,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1758070508594
Said there is nothing wrong with it in the refrigerator still at 52° on the inside. I don’t think he knows what he’s doing. Feel like I was scammed charged me $129 for nothing win. He never found anything wrong with it if my refrigerator is at 52° on the inside there’s something wrong. He’s just not good enough to find it. I will be disputing the charges
Scott M,
Customer service response - We apologize for the trouble you've faced, Scott. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1751251748564