2233 N Westwood Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sharon K
Called today around 10 am for drayer repair they said that they are sending technician between 10 and 5pm we agreed on 119 dollar nothing happend I called again they send me schedule for July 5th I called again I said u guys said today same day service they said yes it is an error and technician will be there shortly I called again around 4 pm they keep putting me into answer machine all what I want is to tell me if ur services will be provided as promised or not how simple is that I'm still calling and nothing but excuses worst day of my life just why playing with ppls time and life why?
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 24, 2024
