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206 Progress Dr Reviews
Read reviews from customers who used our services at 206 Progress Dr
Total reviews
116
Average Rating
4.6/5
Marcia D,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1729575510698
laurie C,
Customer service response - Thanks for the great rating, laurie! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1722769096386
My technician was great,but the people who make schedules are expecting them to work miracles in the small time allotted for individual calls,as a result it takes a month or more to complete a repair. Which resulted in unhappy customers. I know from personal experience.
Vivian J,
Customer service response - We apologize for the inconvenience caused by our scheduling process and appreciate your understanding regarding our technician’s effort. Thank you for sharing your experience, and rest assured that we are working on improving our service efficiency.
Sears Home Services on 1719195873399
The high pressure tactics they used on my wife were unacceptable. Telling her she had to approve a repair right then, or else she would have to be charged again for someone to come out and start the repair all over, this was terrible. Also, he did not volunteer any information, my wife had to drag out details , finally letting us know that this repair would cost as much as a replacement, and also take two months to complete.
Jonathan G,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1774831775786
I’d prefer to share my experience by speaking to someone, not by leaving a review here.
Amy P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1743555450722
Today is Tuesday, August 27, and the Diagnostic evaluation that was done on Friday, August 23 has left us with no ice From the icemaker. We have contacted Sears Home Warranty with no success, just runarounds.
Pat G,
Customer service response - We apologize for the trouble you've faced, Pat. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724811261157
Been trying to get Central Air fixed for 3 months 1st technican said we needed a blower motor Which he ordered. A different technician come out. Replsced it and said it was damaged. Came back today, 3 weeks later, said pieces are missing and left. Still not working. I dont think he knows what he is doing. BLAKE said he would call Chice and they needed to send someone else out. Because, Sears does not replace parts.
Ruth T,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1761532856791
We called and told them we needed a new latch on our door. They sent a repairman out to tell us we needed a new latch on our door and charged us $99 when they were supposed to bring the new latch and put the new latch on we did not need someone to come and tell us the latch was broke. We already knew the latch was broke When the repair man arrived, he had to no parts at all to fix Our washing machine I will not pay the $99 fee at all. This is Highway robbery and I’m going to report you to the Better Business Bureau.
Carlos W,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1752456332484
The repairman installed a new icemaker and it still does not work. Not a happy camper.!!!
MrGunner124,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1750835071700
Not impressed at all. They have been here already once for the same issue and when you try to talk to them they act like your an idiot. Do not recommend Sears Appliance Repair.
Koren B,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748825130402
