Appointment Lookup
802-552-4364
206 Progress Dr Reviews
Read reviews from customers who used our services at 206 Progress Dr
Total reviews
116
Average Rating
4.6/5
Been trying to get Central Air fixed for 3 months 1st technican said we needed a blower motor Which he ordered. A different technician come out. Replsced it and said it was damaged. Came back today, 3 weeks later, said pieces are missing and left. Still not working. I dont think he knows what he is doing. BLAKE said he would call Chice and they needed to send someone else out. Because, Sears does not replace parts.
Ruth T,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1761532856791
We called and told them we needed a new latch on our door. They sent a repairman out to tell us we needed a new latch on our door and charged us $99 when they were supposed to bring the new latch and put the new latch on we did not need someone to come and tell us the latch was broke. We already knew the latch was broke When the repair man arrived, he had to no parts at all to fix Our washing machine I will not pay the $99 fee at all. This is Highway robbery and I’m going to report you to the Better Business Bureau.
Carlos W,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1752456332484
The repairman installed a new icemaker and it still does not work. Not a happy camper.!!!
MrGunner124,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1750835071700
Not impressed at all. They have been here already once for the same issue and when you try to talk to them they act like your an idiot. Do not recommend Sears Appliance Repair.
Koren B,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748825130402
Our Technician was great, get rid ofyour AI. Your AI system is absolutely awful. Sets a appointment for one day and nobody shows up and had to reschedule.
Brandon H,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1747614687240
The repairman did a good job and I would give him 5 stars. BUT the whole process was a 0 if I could give that rating. It took 3 weeks to get refrig repaired from original request for service. It was so frustrating that you cannot actually speak to a real person.
Judy S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1722334133053
Over 3 hours late... Didn't bring in any tools to look at refrigerator.. Just opened it to look
Jim K,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1716880780465
Called to set up an appliance repair. Customer service is from overseas. Look for a more trusted local company instead
Zachary R,
Customer service response - Thank you, Zachary, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1706709810046
