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101 N Rangeline Rd Reviews
Read reviews from customers who used our services at 101 N Rangeline Rd
Total reviews
80
Average Rating
4.3/5
Knowledge and high quality service
Jay J,
Darlene B,
olympia W,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1761612403558
Very helpful
Melissa H,
Customer service response - We appreciate your feedback and are delighted that you found our service helpful. Thank you for taking the time to leave a review!
Sears Home Services on 1708927293156
The service man was friendly, courteous and competent and wasted no time getting to work on the machine. However, the problem with the washer still existed after he left. It was money wasted.
D. F,
Customer service response - We apologize for the unresolved issue, D. Foster. We appreciate your feedback and recommend contacting us directly to address the problem with your washer.
Sears Home Services on 1733419430012
Best Buy uses Sears to fulfill their extended warranties. The technician who worked on my appliance was nice but the problem is not resolved. A virtual technician diagnosed the problem over the phone so I’m not surprised wrong parts were sent to my home for the technician to install.
Tracy C,
Customer service response - We apologize for the unresolved issue, Tracy. We appreciate your feedback and will work to improve our diagnostic and parts delivery processes.
Sears Home Services on 1731027579541
Wayne, the repairman was incredibly nice and courteous. He fixed my dryer and did all the service and labor in less than an hour. I am taking two stars because the repair service fee was astronomical. $370 for replacing a belt. The part itself was only $18. Definitely will shop around and probably use a different service next time.
Natalie W,
Customer service response - Thank you for your feedback, Natalie. We apologize for the pricing concern and appreciate your honesty; we'll take this into consideration to improve our services.
Sears Home Services on 1728961808542
Technician came in, checked appliance model number, checked something on his phone and said the part to fix my stove was $378 plus $150 to install it. Not once did he offer to reduce the cost by what I had to pay for the service call even though I was told it would be taken off my price if I decided to have the repair done. I have found the part needed for $88 and will install it myself. Why have “technicians” if they aren’t going to do anything? Personally I will never use Sears repair for anything ever again nor will I recommend them.
Steve B,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1750835071778
We had our wash machine fixed and it is leaking water. They need to send someone back out please
Jacqueline P,
Worse experience I have ever had!
Pattie G,
Customer service response - We apologize for the trouble you've faced, Pattie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1787614032437
