16200 E US-24 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Terry H
Don't like to share
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 21, 2024
Allyson H
Sears repair was able to repair my kenmore washer and get it up and running quickly. Initially repair person sent with incorrect part so had to wait for delivery & reschedule appointment.
Customer service response - Thank you for your review, Allyson! We're glad to hear your Kenmore washer is up and running, and we appreciate your patience with the part delivery and rescheduling.
Sears Home Services on November 21, 2024
Pat L
Chris was very personable and courteous. He examined my refrigerator and made observations about what the problem might be with the icing in my freezer. He also provided details on warranties which I decided to take advantage of- not only for my refrigerator but other appliances also
Customer service response - Thank you for your positive feedback, Pat! We're glad to hear Chris provided courteous service and helpful information on warranties for your appliances.
Sears Home Services on November 06, 2024
Eric W
Seemed very knowledgeable and took his time to explain everything to me
Customer service response - Thank you for your positive feedback, Eric! We're glad to hear our technician was knowledgeable and took the time to explain everything to you.
Sears Home Services on November 06, 2024
Jeff C
Great service tech, not only changed the part but was able to trouble shoot the problem.
Customer service response - Thank you for your positive feedback, Jeff! We're glad to hear our service tech was able to troubleshoot and resolve the issue effectively.
Sears Home Services on November 05, 2024
James G
A lot more knowledgeable on second trip.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 06, 2024
shane C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 05, 2024
AAron F
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 06, 2024
David W
The technician was very polite, knowledgeable, and professional. He troubleshot my issue very quickly and was 100% spot on. The local technician I had the day before was here less than 5 minutes, said call a Maytag tech or replace the unit, and left. I was not very happy yesterday, but glad it happened as I made this new appointment and everything is working perfectly now. It wasn't even a dishwasher issue, it was a power outlet issue in the wall.
Customer service response - Thank you for sharing your positive experience with our technician, David. We're glad to hear that the issue was resolved efficiently and that everything is working perfectly now.
Sears Home Services on October 02, 2024
Paula P
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 01, 2024
