16200 E US-24 Reviews
Showing most recent reviews from verified customers of Sears Home Services
christine W
Jim is so Knowledgeable friendly and helpful and primpt. I've had him out two or 3 times over the years and is always amazing
Customer service response - Thank you for your feedback, Christine! We're glad to hear Jim has been knowledgeable, friendly, and helpful during your service visits.
Sears Home Services on May 22, 2025
John Y
Very good service - timely and efficient!
Customer service response - Thank you for your feedback, John! We're glad to hear you received timely and efficient service.
Sears Home Services on May 22, 2025
Kat G
Great communication, prompt and problem was fixed quickly.
Customer service response - Thank you for your feedback, Kat! We're glad to hear you experienced great communication and prompt service with a quick fix.
Sears Home Services on May 21, 2025
Michael B
excellent service
Customer service response - Thank you for your feedback, Michael! We're glad to hear you received excellent service.
Sears Home Services on May 19, 2025
David B
Tom was super helpful. Help me with what I needed and was very patient.
Customer service response - Thank you for your feedback, David! We're glad to hear Tom was helpful and patient in assisting you.
Sears Home Services on May 13, 2025
Shelly K
Great Experience! Process and communications from scheduling to day of repair and the service tech was exceptional. Will use again. Thx
Customer service response - Thank you for your feedback, Shelly! We're glad to hear you had a great experience with our process and service tech, and we look forward to serving you again.
Sears Home Services on May 12, 2025
Valerie H
Dino Sears Technician is top notch. He always gives 1000% effort. If it's broke he will fix it. He could have easily walked away from our broken washer & told us it was beyond repair but he didn't. He stayed, completed the nightmare of a task and got our washer running again. He's the best! I wish I could rate him above with 10 stars. Sears please give him a salary increase!! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thank you #Dino 🙏
Customer service response - Thank you for your feedback, Valerie! We're thrilled to hear Dino went above and beyond to fix your washer and that you appreciate his dedication.
Sears Home Services on May 07, 2025
Suresh W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 04, 2025
Ted S
Mr Samuel knew what he was doing and did a good job thank you very very much
Customer service response - Thank you for your feedback, Ted! We're glad to hear Samuel did a good job and that you were satisfied with the service.
Sears Home Services on May 01, 2025
Steve F
Dino was very nice and knowledgeable with my dryer. Dino explained everything to me about what he did to my dryer.
Customer service response - Thank you for your feedback, Steve! We're glad to hear Dino was nice, knowledgeable, and provided clear explanations about your dryer.
Sears Home Services on May 01, 2025
