16200 E US-24 Reviews

Read reviews from customers who used our services at 16200 E US-24


Total reviews

152


Average Rating

4.7/5

November 06, 2024
Overall rating

Seemed very knowledgeable and took his time to explain everything to me

Eric W,

Customer service response - Thank you for your positive feedback, Eric! We're glad to hear our technician was knowledgeable and took the time to explain everything to you.

Sears Home Services on 1730948481593

November 05, 2024
Overall rating

Great service tech, not only changed the part but was able to trouble shoot the problem.

Jeff C,

Customer service response - Thank you for your positive feedback, Jeff! We're glad to hear our service tech was able to troubleshoot and resolve the issue effectively.

Sears Home Services on 1730870788708

December 24, 2024
Overall rating

A lot more knowledgeable on second trip.

James G,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1730874054974

November 05, 2024
Overall rating

shane C,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1730790016026

November 06, 2024
Overall rating

AAron F,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1730874071666

October 02, 2024
Overall rating

The technician was very polite, knowledgeable, and professional. He troubleshot my issue very quickly and was 100% spot on. The local technician I had the day before was here less than 5 minutes, said call a Maytag tech or replace the unit, and left. I was not very happy yesterday, but glad it happened as I made this new appointment and everything is working perfectly now. It wasn't even a dishwasher issue, it was a power outlet issue in the wall.

David W,

Customer service response - Thank you for sharing your positive experience with our technician, David. We're glad to hear that the issue was resolved efficiently and that everything is working perfectly now.

Sears Home Services on 1727922815003

October 01, 2024
Overall rating

Paula P,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1727833920018

September 30, 2024
Overall rating

The repair technician showed up.in a timely manner. He was knowledgeable and transparent about the repair. Unfortunately my issue is common for the make and model of the appliance and recurs frequently. I know now what could happen and what my potential costs would be. Overall a very good experience.

John T,

Customer service response - Thank you for taking the time to leave a review. We're glad to hear that our technician provided timely and transparent service, and we appreciate your feedback on your experience with us.

Sears Home Services on 1727751641206

September 24, 2024
Overall rating

Jason did a great job!

Michelle F,

Customer service response - Thank you for taking the time to leave a review. We're delighted to hear that Jason provided you with excellent service!

Sears Home Services on 1727237519272

August 25, 2024
Overall rating

The only reason I use Sears is because of Tom! He's very knowledgeable.

Sheila S,

Customer service response - Thank you for taking the time to leave a review. We're delighted to hear that Tom's expertise keeps you coming back to Sears Appliance Repair!

Sears Home Services on 1724566764435

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