16200 E US-24 Reviews
Showing most recent reviews from verified customers of Sears Home Services
David W
The technician was very polite, knowledgeable, and professional. He troubleshot my issue very quickly and was 100% spot on. The local technician I had the day before was here less than 5 minutes, said call a Maytag tech or replace the unit, and left. I was not very happy yesterday, but glad it happened as I made this new appointment and everything is working perfectly now. It wasn't even a dishwasher issue, it was a power outlet issue in the wall.
Customer service response - Thank you for sharing your positive experience with our technician, David. We're glad to hear that the issue was resolved efficiently and that everything is working perfectly now.
Sears Home Services on October 02, 2024
Paula P
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 01, 2024
John T
The repair technician showed up.in a timely manner. He was knowledgeable and transparent about the repair. Unfortunately my issue is common for the make and model of the appliance and recurs frequently. I know now what could happen and what my potential costs would be. Overall a very good experience.
Customer service response - Thank you for taking the time to leave a review. We're glad to hear that our technician provided timely and transparent service, and we appreciate your feedback on your experience with us.
Sears Home Services on September 30, 2024
Michelle F
Jason did a great job!
Customer service response - Thank you for taking the time to leave a review. We're delighted to hear that Jason provided you with excellent service!
Sears Home Services on September 24, 2024
Sheila S
The only reason I use Sears is because of Tom! He's very knowledgeable.
Customer service response - Thank you for taking the time to leave a review. We're delighted to hear that Tom's expertise keeps you coming back to Sears Appliance Repair!
Sears Home Services on August 25, 2024
Mike S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 18, 2024
Elpidio R
The technician is well experienced. The problem was minor. Only a detached hose was causing the vibration. The draining problem was just to set the spin on high because the default was on low causing some amount of water still on the clothes after the washer stops.
Customer service response - Thank you for sharing your positive experience with our technician, Elpidio. We're glad to hear that the issue was resolved efficiently and appreciate your feedback.
Sears Home Services on August 18, 2024
Olga H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 15, 2024
Katelyn C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 14, 2024
Linda W
Polite and efficient. Was prompt and quick. Best of all, the ice maker works.
Customer service response - Thank you for sharing your positive experience with our service! We're thrilled to hear your ice maker is working well.
Sears Home Services on August 13, 2024
